Vodafone UK - Newtownabbey Avis 

458
TrustScore 5 sur 5

4,9

31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great honest approach, was given great advice and guided towards the correct contract. Staff covered all options and got me the best deal

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Newtownabbey

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(458)

40 846 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just got my phone sorted with Harry…

Just got my phone sorted with Harry couldnt be happier with the servicd

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Sharon,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Michael and Dylan where great

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service is exceptional

Service is exceptional. Wouldn't pass Vodafone Abbeycentre. Upgraded phone recently and got a watch today very straightforward and easy to understand contracts

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A great experience with Joel

A great experience with Joel. He made everything run very smoothly. A very helpful and mannerly young man 😊

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful throughout..

A very good & pleasant experience..
Thank you, Dylan.

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Irenee,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted everything I needed and more

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great honest service

Great honest approach, was given great advice and guided towards the correct contract. Staff covered all options and got me the best deal

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Easy upgrading of plan

Easy upgrading of plan

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

"Hey Matt,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Patience and explanations.

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was very helpful and got my…

Michael was very helpful and got my internet work when away on holiday for helpful and saved me

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Caitlin,

Thanks for the lovely review and fantastic support for Michael .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dylan was absolutely fantastic

Dylan was absolutely fantastic , and went threw everything thoroughly

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hi Demi, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Sam was absolutely brilliant explaining…

Sam was absolutely brilliant explaining all price tariffs and the difference in phones. Very polite and chatty. Brilliant advisor.

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Heather,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I always can count on my favorite…

I always can count on my favorite Vodafone sales assistant Jakub! Great customer experience! Thanks to Jakub!!

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Kesja,

Thanks for the lovely review and fantastic support for Jakub.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

This is without a shadow of a doubt…

This is without a shadow of a doubt thee worst network I have ever used. Was walking through abbeycentre shopping centre was approached by Vodafone person asking what network I was told them giff gaff which had amazing coverage and good rates. But they promised swore that I would get better coverage. My wife is pay as go Vodafone same phones but she can make calls where I can't. They knew was for work. And through there shocking coverage it's costing me money on jobs. But every time you phone them the line drops because of there service but there is nothing wrong. Can you cancel yes if pay stupid money. They DO NOT MEET THE CONTRACT THEN REFUSE TO LET YOU OUT COMPLETE JOKE. Go with gift gaff or o2 but avoid these gangsters at all costs

In response to reply. Why would I even waste my time ringing back. 1 of the times I rang about the shocking network coverage I was called a liar as they know I have good coverage really. Complete joke. I'd actually sooner pay the fine and go back to a network that delivers on there promises direct debit has been cancelled

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hi Stu,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was a brilliant help very…

Michael was a brilliant help very informative and extremely helpful!

28 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Conor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was very helpful and explained…

Michael was very helpful and explained things well

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Martine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mark was very helpful and efficient

Mark was very helpful and efficient. Sorted me out with a new phone and made sure I got the best deal available. Very happy customer.

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Dylan very helpful both phone…

Dylan very helpful both phone recommendations and also with other info re trade in etc

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Martina,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer Service

Michael really gave a complete overview if my plan, needs and got me a great deal. Customer Service was outstanding. Will be back when I need to amend.

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey Polly,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in today get get my data moved…

Came in today get get my data moved onto my new phone michael done it and got me sorted very fast

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newtownabbey

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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