Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all. All done and dusted with no hassle and had it sorted before we left the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Harry was excellent after experiencing a very poor service on the phone from your customer call centre Harry in store was very helpful indeed. He is a credit to Vodafone. He couldn’t do enough to help... Voir plus
L'entreprise a répondu
Went into Vodafone today to get WiFi sorted for my Business, Harry and Luke couldn’t have been more helpful and answered every question I had, very efficient fast process.
L'entreprise a répondu
Harry was really helpful and patient. He listened to what we said and advised accordingly. We were both frustrated being on the phone with customer services, Harry changed things around and we are ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Newtownabbey
Écrit par l'entreprise
Coordonnées de contact
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Royaume-Uni
4,9
Excellent
473 avis
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Réponse de Vodafone UK - Newtownabbey
Hey Amber,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was fantastic in helping me…
Michael was fantastic in helping me with my settings on my phone, great staff member.
23 mars 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Ricky,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Michael,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great store
Class experience, very very helpful team of people. Came in for a phone upgrade and left with the best phone for the best value. Highly recommend the folks in here 🙏
22 mars 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Claudia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Anna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dillan done a brilliant job helping…
Dillan done a brilliant job helping assist my father upgrading his old phone. Good work, very knowledgeable.
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Served quickly highly recommended
28 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Brandon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Bradlee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really lovely service
28 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service ftom dylan
27 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Rita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Couldn't be happier with there service…
Couldn't be happier with there service I needed a new tablet as my grans daughter smashed her was able to call in to abbey centre and Harry got me sorted straight away and even got me a new phone for less than I was already paying 10/10
21 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Rosaleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advice, efficient, friendly and helpful. One of her male colleagues was also involved and he was also very friendly.
20 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Ivan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and efficient service
13 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Denis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan - Abbeycentre
Dylan, who works at Abbeycentre in Northern Ireland, truly stands out as an exceptional colleague. Without a doubt, he is one of the best associates I have ever encountered in a mobile network shop. Today, I visited several different locations within the centre, and I noticed that most of the staff in stores like EE or O2 were simply absorbed in their phones, chatting away with colleagues and paying little attention to customers. However, upon entering Vodafone, Dylan greeted me immediately with a warm smile and introduced himself confidently. We sat down together, and I explained what I was looking for in a new phone. Dylan listened attentively and offered some excellent suggestions tailored to my needs. We then discussed various plans, and he managed to find an option that fit my budget perfectly — honestly, the best deal I could have hoped for! As we filled out the necessary details, we engaged in a friendly and relaxed conversation, which made the entire experience much more comfortable and enjoyable. No one wants to sit through an awkward silence, and Dylan’s friendly banter made the process much more pleasant. Having worked with the public for many years, I can honestly say that Dylan’s positivity, engagement, and patience are beyond impressive. His service goes far beyond a standard five-star experience — it’s the kind of customer care that genuinely makes a difference. I am so impressed that I will definitely be returning to Vodafone in the future!
5 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hi Mae,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Top class service provision
Service was effient and all business areas were thoroughly explained. The agent was courteous and helpful at all times and answered all queries fully
2 février 2026
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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