Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all. All done and dusted with no hassle and had it sorted before we left the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Harry was excellent after experiencing a very poor service on the phone from your customer call centre Harry in store was very helpful indeed. He is a credit to Vodafone. He couldn’t do enough to help... Voir plus
L'entreprise a répondu
Went into Vodafone today to get WiFi sorted for my Business, Harry and Luke couldn’t have been more helpful and answered every question I had, very efficient fast process.
L'entreprise a répondu
Harry was really helpful and patient. He listened to what we said and advised accordingly. We were both frustrated being on the phone with customer services, Harry changed things around and we are ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Newtownabbey
Écrit par l'entreprise
Coordonnées de contact
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Royaume-Uni
4,9
Excellent
473 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Very personable, welcoming and informed
Very personable, fully up to date with product information. Top notch
16 août 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
This is what we love to hear :) thank you for the feedback!
Vodafone Social Media Team
Made the upgrade process simple and…
Made the upgrade process simple and straight forward
And traded in my phone to keep the bill down
15 août 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Oran.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was in getting a roaming pass added by…
Was in getting a roaming pass added by Michael
11 août 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Mark,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and informative staff
Very helpful and informative staff. Dylan took time with 2 older customers and got us good deals and discounts
5 août 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Harry sorted out my upgrade 10/10
29 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Callum,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Dylan in Vodafone Abbeycentre
Dylan was very helpful and spent time with me explaining all my options. He is a real credit to the Vodafone team
25 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Maura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sim change at Abbeycentre
The guy who looked after me was very knowledgeable, very helpful and very pleasant
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Lyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very quick and easy
Very quick and easy. Dillon was extremely understanding and made the transition very slick and easy. I came back to Vodafone due to my last experience with you and will undoubtedly be back again. 10 out of 10.
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Liam,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service!
Great service from Joel in Abbeycentre really friendly and informative!
20 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Rhiannon,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent expertise and very helpful…
Excellent expertise and very helpful got me upgraded and up and running in no time. Highly recommend, staff is brilliant :)
12 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hi Ivo,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Becca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Joel
I had got myself wrapped up in a really difficult web with my phone and I called into the abbey centre store today after having issues with vodafone online
Joel was so so helpful , so patient and helped me get my phone changed over to the phone I wanted
I then had to call back again later as my sim was playing up and again he sorted the problem instantly for me
Good customer service is hard to come by and as I have came from a customer service / managing background myself - Joel is exactly the type of help I would be looking for
Very polite, good craic and very helpful
He turned what was a extremely stressful experience into something that was manageable and fixable
Thanks Joel :)
5 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Cerys,
Thanks for the lovely review and fantastic support for Joel. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Most helpful and patient!
Harry helped me sort out my broadband after weeks of issues with my booster at home, most helpful and patient service from staff in store
3 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey MaxVin,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachael and paul helped me with the…
Rachael and paul helped me with the signal issues I was having and came up with a solution , in the settings of the phone.
30 juin 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Mark,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good helpful chap
29 juin 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Ivan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachel was able to help me get my new…
Rachel was able to help me get my new phone up and running after I broke mine only yesterday brilliant service 10/10
29 juin 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Fionn,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newtownabbey
Hey Liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Called in today about my network signal…
Called in today about my network signal mark help me out and fixed my problem and I was happy with the service
28 juin 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Hey Silly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Picked my phone up Michael set it up…
Picked my phone up Michael set it up and got it all working
18 juin 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
We're happy to hear that your phone setup was smooth and efficient. Thank you for sharing your positive experience; we appreciate your feedback!
Vodafone Social Media Team
Very helpful
18 juin 2025
Avis spontané
Réponse de Vodafone UK - Newtownabbey
Great to hear Paddy. Thank you!
Vodafone Social Media Team
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