I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36-37 Witton Street, CW9 5DE Northwich, GB
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Lisez les avis des autres
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Voir plus
L'entreprise a répondu
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Voir plus
L'entreprise a répondu
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Northwich
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
36-37 Witton Street, CW9 5DE, Northwich, Royaume-Uni
4,9
Excellent
257 avis
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Les gens ont aussi consulté
Very efficient and welcoming
Very efficient and welcoming. Kerry is lovely and made sure I got the best deal possible
28 septembre 2026
Avis spontané
Réponse de Vodafone UK - Northwich
"Hey Ruby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kerry was incredibly helpful and easy…
Kerry was incredibly helpful and easy to work with
28 septembre 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Teeboz,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help with my broadband order
I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me. She processed my order efficiently. I am very happy with the service I received.
7 septembre 2026
Avis spontané
Réponse de Vodafone UK - Northwich
This is really lovely to hear! We're so glad that our team member was able to help you efficiently after your online experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Chelsea was brilliant
Chelsea was brilliant really can't fault her customer service, really happy!! Helping me find fibre broadband and Sims for the family that suit us. Thanks Chelsea! - Rich
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Rich,
Thanks for the lovely review and fantastic support for Chelesea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This 5 * rating is really for Chelsea…
This 5 * rating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.
3 septembre 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey John,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Northwich Branch is by far the best…
Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive one.
2 septembre 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Victoria,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry at Northwick was very helpfully
Kerry at Northwick was very helpfully
29 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Mrs. Vicky,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry - ongoing excellent service
This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.
25 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Chris,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Served today by Chelsea in the Northwich store .
She was very polite and efficient.
She was excellent and a credit to your company .
Thank you
15 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Keith,
Thanks for the lovely review and fantastic support for Chelsea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry made my experience great
10 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Ian,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry in Northwich was fabulous
Kerry in Northwich was fabulous
Service was amazing and she was really helpful and knowledgeable
6 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Emma,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry was brilliant!
Kerry was an absolute delight in helping with my upgrade. She was friendly, helpful and efficient. She helped me to secure a great upgrade and also helped me to secretly add a SIM for my son to use my old phone! Thank you Kerry!
1 août 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Kerry was knowledgeable and understanding of our needs. When explained, she made the experience easy and her fun banter made a great shopping experience. My parents were also very praising of her impeccable customer service.
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I don’t normally leave reviews
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuinely wanted to help. She kept me updated, explained everything clearly without any jargon, and made the whole process far easier than I expected.
It’s rare to come across customer service like this these days, so I thought it was only right to leave a review. Chelsea is a real credit to Vodafone. Thanks again for all your help!
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Liam,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and clear service.
Really helpful and clear service.
Kelly at the Northwich brand has been very helpful and upgraded my broadband and 2 mobile contracts. Very quick, very helpful and great service. Thanks Kelly
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Rick,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea sales assistant was vet…
Chelsea sales assistant was vet knowledgeable and explained to us in detail the various options.
A credit to the Northwich vodaphone shop.
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Stuart,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service by Kerry. Came away with a fantastic deal. Thank you. ☺️
Fantastic customer service by Kerry.
13 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very patient & understanding with my situation. Regard her very highly
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Chelsea at the northwich branch went above and beyond to help up. She renewed our internet package and got us a better deal. Extremely happy with the service Chelsea and Chris provided us
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kerry Northwich - 5 stars
Kerry from the Northwich branch is very professional, explains how she is going to sort out your problem and then does it, whilst we were there she had another customer waiting for her and she also politely told him how long she was going to be and apologised for keeping him waiting. She is very friendly and an excellent communicator- great asset to Vodafone!
1 juillet 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Angie,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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