I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement36-37 Witton Street, CW9 5DE Northwich, GB
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Lisez les avis des autres
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Voir plus
L'entreprise a répondu
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Voir plus
L'entreprise a répondu
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Northwich
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
36-37 Witton Street, CW9 5DE, Northwich, Royaume-Uni
4,9
Excellent
259 avis
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Les gens ont aussi consulté
Customer service
It was Chelsea that served us. She was really helpful and friendly. She sorted out my contract quickly and effectively. Would definitely recommend her, her customer service was perfect.
Well done Chelsea keep it up.
22 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at this store
Great experience at this store. After being unable to sort a new phone and contract online and over the phone I decided to go in store. Will sorted me out with a great offer and all sorted in 20 mins! Brilliant customer service!
20 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve been served by Will twice now…
I’ve been served by Will in Northwich twice now while visiting with my mum, and both experiences have been excellent. He’s a genuinely lovely person, professional and knowledgeable. A real credit to Vodafone and such a great asset to the team. Thank you for making the experience so easy and positive!
12 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Maisie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service - chelsea was very thorough and got us both a great deal
8 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kerry at Vodafone Northwich the BEST!
Kerry at Vodafone in Northwich is an asset to that branch. So thorough and explains things clearly. Always so happy and very knowledgable about any Vodafone products. Kerry has assisted me several times now and it’s always a real pleasure. Very dedicated and committed to her job at Vodafone.
6 juin 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Catherine,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Advisor (Chelsea) who helped me in…
The Advisor (Chelsea) who helped me in store was fantastic. She listened to my frustrations and really tried her best to make sure I got the best deal to meet my needs and that i left the store happy. If it wasnt for her I would have been changing provider.
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Lindsey,
Thanks for the lovely review and fantastic support for Chelesea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was very welcoming and very…
Chelsea was very welcoming and very knowledgable and made the purchase seamless
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Vodafone experience.
Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience with Chelsea today…
Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kerry and the team always look after me…
Kerry and the team always look after me when I visit the store with 1 million questions!! I have been a Vodafone customer for years and always found the Northwich store welcoming and friendly :)
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
will was amazing and very informative…
will was amazing and very informative about my new apple watch. such a valuable asset to the northwich team! thank u will
5 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Liv,
Thanks for the lovely review and fantastic support for Will .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very impressed
I have recently moved over from years with o2, to Vodafone. The lady who dealt with me, Chelsea, was very professional. She took her time to get the right deal for me!
While I was there, I also changed over my broadband as they were half the price!
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Tanya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the northwich store…
I went into the northwich store yesterday and was served by a fantastic gentleman called Will. He helped by explain things in a simple manner so i understood everthing. He is a credit to your business!
28 avril 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Two v helpfull ladies Liv and Kerry
Two v helpfull ladies Liv and Kerry - helped me swap over sim due to broken screen on my steam powered Doro
I always use this Northwich store - never changes - thank you
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Wayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Olivia at the Northwich store was very…
Olivia at the Northwich store was very helpful, friendly and patient sorting out my sons phone and watch
28 mars 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Stuart,
Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Will and Chris in…
Great experience with Will and Chris in store. Fantastic deal and customer service through out. Highly recommended
3 avril 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Brad,
Thanks for the lovely review and fantastic support for Will and Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was extremely helpful and…
Chelsea was extremely helpful and polite. Explained everything perfectly.
31 mars 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry was amazing!
Kerry was amazing!
I have to say I wasn't the easiest customer!
But Kerry managed to find the best deals for me (phone,air time,broadband )
I can't thank her enough, as she was very patient and a real professional!
Northwich office is truly lucky to have her as a team member!
Thank you ,one very happy customer 😊
27 mars 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will helped me with my new wifi router
Will helped me with my new wifi router, he was amazing, so easy to talk to and really helped me. He was very quick and efficient and made the whole process seem so easy. Brilliant worker!
19 mars 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
I came in to buy a new affordable phone and the experience was easy and quick. Chelsea was very knowledgeable and helpful. Chris also helped me with an issue on my old phone. The hold process took no time at all and I was happy with the deal.
23 mars 2026
Avis spontané
Réponse de Vodafone UK - Northwich
Hey Mr Hackney,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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