Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3 Cornmarket Street, OX1 3EX OXFORD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Voir plus
L'entreprise a répondu
We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Voir plus
L'entreprise a répondu
Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Oxford
Écrit par l'entreprise
Coordonnées de contact
3 Cornmarket Street, OX1 3EX, OXFORD, Royaume-Uni
4,9
Excellent
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Quick and easy broadband contracting
I visited Vodafone today to get a broadband contract. I was very pleased with the service that Tolis offered me. He was very transparent and thorough. I found his overall service quick, easy to understand and useful.
7 décembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Spyridoula,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Anjie has been most helpful to me
Anjie has been most helpful to me , to make my phone work properly and emails and updated home broadband. Definitely recommend such a lovely girl. Very kind and patient.
1 décembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Rita,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis is the best guy good service
27 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Misbah,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was completely impressed with Anjie's…
I was completely impressed with Anjie's professionalism and customer service. She was so friendly and made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch.
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Pollmann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Irgisa and Maryan are super stars!
Irgisa and Maryan are super stars!! They really know what they are about and are a gold standard in customer care.
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service today
I was served by Anjie and Maryam at Vodafone Oxford today. They had my new phone set up within an hour and it's all working fine. Thanks ladies!
24 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gisa and Maryam
Gisa and Maryam. Very helpful and went above and beyond with giving me the best deal. Thank you.
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good service, slow system
My sales person Maryam was very helpful, and managed to find a good SIM only option for me. The only downside was that the computer system seemed a bit slow.
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had a wonderful experience with…
I had a wonderful experience with Anjie. She was so helpful kind and sociable.
18 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
We're happy to hear that you had such a wonderful experience with our agent Anjie.
Thanks,
Vodafone Social Media Team
So positive
So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I visited the store and was given…
I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service
9 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hi. We're happy to hear that you received comprehensive advice and very good customer service during both of your visits! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very polite and helpful conversation…
A very polite and helpful conversation to get my I phones working
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hi. We're happy to hear that our conversation was helpful in getting your iPhones working. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy customer the service was on…
Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.
5 novembre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
He was very patient and efficient and…
He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone
31 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dan made a stressful experience much…
Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hi. We appreciate your feedback and are happy to hear that a member of our team could help navigate the complexities of your account migration. We value your comments about the issues you faced, and we'll use them to improve our processes. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis was great
Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.
24 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hi. We're happy to hear that you had a great experience! It's wonderful that our team member listened to your needs and offered helpful options. We appreciate your positive feedback and are glad you felt engaged. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam was extraordinarily kind and…
Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Ben,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, Cătălin was very helpful and offered a great solution
4 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Tiberiu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kind and helpful
Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Andra,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Paul
Great service from Paul. Understood what I wanted and no pressure to get more.
4 octobre 2025
Avis spontané
Réponse de Vodafone UK - Oxford
Hey Audrey,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.