Vodafone UK - Peckham Avis 

287
•
TrustScore 5 sur 5

5,0

22A Rye Lane, SE15 5BS LONDON, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mo and Jovaughn were extremely helpful regarding miscommunication from a Vodaphone email regarding return of a 5G broadband router. —- as customers, please be aware that the email states you can ret... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gemima was brilliant. She helped my son and I expertly get a new phone contract and phone. She offered us the best deals on the day and found great ways to make the contracts work for us. We got 50%... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 22A Rye Lane, SE15 5BS, LONDON, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(287)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Steven and all the staff at Vodafone…

Steven and all the staff at Vodafone Peckham store are always very professional and are a credit to your company, they always make sure they go that extra mile, they always keep you informed and listen to the request and always deliver over and beyond, I love visiting this store, jeep ut the good work folks, keep doing what your doing, please ensure the staff get to see this review🙏🧿.

21 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Erkan,

Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great support

Steven was fabulous! Spent ages getting my phone set up and helping me when I was stressed.

18 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Charlotte,

Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

I had an amazing experience at Vodaphone in Peckham. Mohammed was really helpful and efficient when helping me with iPhone problems. Had excellent communication and great customer service. Will defo be returning next time I need help. Thank you 🙏!!!

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Lydia,

I'm pleased to know that the store agents successfully resolved the issue. Thank you for your positive feedback and for supporting Mohammed.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SALES ASSISTANT WAS HELPFUL AND WAS…

SALES ASSISTANT WAS HELPFUL AND WAS ABLE TO GIVE ME A GOOD DEAL AS WELL AS SAVE MONEY

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Merisha,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Clearly spoken very polite very direct

Clearly spoken very polite very direct
Excellent service from Mohammed

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi Robert. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service frmohammedom Mohammed

Great customer service from Mohammed. R.A.S.M.

17 juin 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi Alecia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ivan The Best

La atención de Iván fue excelente amable y dispuesto a ayudar.
No hablamos inglés y él nos ha ayudado. Si necesitas ayuda en español, te lo recomendamos.

15 juin 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi Ivan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Working in the best interests of the customer

The staff, Michelle in particular, were not only incredibly friendly but so helpful in terms of minimising my monthly payments and ensuring I had the best deal possible. Felt as though they were working in the best interests of me the customer, and not in the best interests of the company which has happened to me in the past.

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

We're happy to hear that our agents were friendly and helpful in finding the best deal for you. We always aim to work in our customers' best interests, and we appreciate your positive feedback.

Thanks for sharing your experience,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Steven was very helpful in getting me…

Steven was very helpful in getting me back up and running after my old phone was obliterated by the mower. He also had great ideas to get the best deal and explained all the optoins super clearly.

3 juin 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi Pelham, it's amazing to see that you have had an excellent experience with Steven. Thank you for taking your time to give us this positive feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michelle was amazing .

Michelle was amazing .
She was courteous and extremely helpful .
Took her time to explain and help us

22 mai 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Nyale,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed (at the Peckham branch) took…

Mohammed (at the Peckham branch) took the time to explain options and interacted with me throughout my weight, which is deemed as an attribute of good customer service

22 mai 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Steven,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service was smooth and fast…

The service was smooth and fast customer service is great

20 mai 2025
Avis spontané
Logo de Vodafone UK - Peckham

Réponse de Vodafone UK - Peckham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been assisted by Andreily

I have been assisted by Andreily. I have found the staff at Vodafone very helpful and understanding.

15 mai 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi Marcia,

Thank you so much for your wonderful review and the amazing support you’ve shown for Andreily—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed gave me the best deal

Mohammed gave me the best deal. I’ve officially moved from EE to vodaphone

7 mai 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Michaela
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Peckham Rye store

Mohammed at the Peckham store was absolutely amazing. Great customer service.

26 avril 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Vanzii,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Steven- the store manger at Peckham…

Steven- the store manger at Peckham Vodafone was amazing he had excellent customer service and helped solve my dad’s enquiry. We was very pleased with the service.

28 avril 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey,

Thanks for the lovely review and fantastic support for Steven.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed provided a fast and friendly…

Mohammed provided a fast and friendly service which took my needs in to account and also saved me on my contract costs.

23 avril 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey James,

Thanks for the lovely review and fantastic support for Mohammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andreas guided me through my sale and…

Andreas guided me through my sale and gave me an amazing new phone!

21 avril 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Santos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a good services from tola

Had a good services from tola. She explained everything to me very clearly and i am very happy with the service. Very polite and extremely friendly service from tola. Will be coming back to get a mobile contract.

18 avril 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi there,

Thanks for the lovely review and fantastic support for Tola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Omotola was super friendly and…

Omotola was super friendly and helpfully, although the system itself was really slow she was super kindly and talkative. She is great at what she does

18 avril 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Juan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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