Vodafone UK - Peckham Avis 

286
•
TrustScore 5 sur 5

4,9

22A Rye Lane, SE15 5BS LONDON, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mo and Jovaughn were extremely helpful regarding miscommunication from a Vodaphone email regarding return of a 5G broadband router. —- as customers, please be aware that the email states you can ret... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ivanovitch was amazing! I have been struggling for a very long time to access my online Voxi account. After countless contacts to their online chat and getting nowhere, Ivanovitch was able to prompt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in today to upgrade a phone and a airtime plane. We were greated by Mohamed extremely nice guy help us through it all giving different options and sorting out everything we needed 😁 Had a grea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gemima was brilliant. She helped my son and I expertly get a new phone contract and phone. She offered us the best deals on the day and found great ways to make the contracts work for us. We got 50%... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 22A Rye Lane, SE15 5BS, LONDON, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(286)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best Customer Service!

I had an absolutely fantastic experience at the Vodafone store in Peckham thanks to Steve. I am from the US and just moved to the area. Initially I very hesitant and unsure about e-sims and how they work. From the moment I walked in the store, he was friendly, patient, and incredibly knowledgeable. He went above and beyond to help me find the best e-sim plan for my needs, explained everything clearly, and made sure I left the store feeling completely confident and satisfied. When there was an issue with my order, he went above and beyond to make sure everything got resolved seamlessly. It’s rare to find customer service this genuine and professional these days. Steve truly cares about his customers and it shows. If you’re thinking of visiting Vodafone in Peckham, ask for Steve. This man deserves a raise!

24 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hi. We're happy to hear that you had such a positive experience in our Peckham store. We appreciate you sharing your experience and are so glad that you were satisfied with the service you received. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Mohammed at Peckham Vodafone was…

Mr Mohammed at Peckham Vodafone was very helpful in showing me how to use my scanner for pr code.

24 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michelle is good at what she does and…

Michelle is good at what she does and I’m so impressed joining Vodaphone with her good customer service.

Well done Michelle

7 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed managed to make my day

Mohammed managed to make me go from sim swap to a seamless upgrade. Very efficiently I had no plans on doing this but was persuaded and so happy I did,

6 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mo is helpful.

6 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff stayed behind to help get my new…

Staff stayed behind to help get my new phone set up. Steve was brilliant

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Carlos,

Thanks for the lovely review and fantastic support for Steve.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to the store today

I went to the store today, it was really brilliant I really like how they were organised the customer service. The advisor gave me a good deal I didn’t even know that you could trade-in your phone he as really good. Thank you ivanovitch

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Khadar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ivan provided incredible customer…

Ivan provided incredible customer service and was very kind in answering all my questions and helped me understand everything.

Top service !

Thank you

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Ria,

Thanks for the lovely review and fantastic support for Ivan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andrés did a good job and helped me…

Andrés did a good job and helped me with a sim

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Alexandra, ​

Thanks for the lovely review and fantastic support for Andres. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michelle was very helpful with my…

Michelle was very helpful with my upgrade and helping me to set up My Vodafone app.

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Carlos,

Thanks for the lovely review and fantastic support for Michelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a great experience I had in store…

What a great experience I had in store in Peckham today, all the staff were brilliant even the manager. Will definitely go back

24 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Emma Tilley,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It’s was a fantastic experience

It’s was a fantastic experience. Mohamed was friendly, polite and professional.

30 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome

Literally felt that I had needed to purchase an additional accessory in order to complete application.

Walked in Vodafone shop where the assistant went over and above to solve my concern.

Truly grateful - Thank You

26 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed gave me absolutely phenomenal…

Mohammed gave me absolutely phenomenal service. He was helping both myself and another lady at the same time with both our tech problems as there were lots of people in the store and not only did he provide excellent customer service he kept us laughing.

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ivanovitch was extremely helpful today

Ivanovitch was extremely helpful today, he took time out of his day to explain the step by step process to me and go through it properly. He was extremely kind and considerate throughout and went above and beyond. I greatly appreciate all his help!

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

It's wonderful to know the information shared was helpful and thorough. Thank you for your feedback!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a very good experience very helpful…

Had a very good experience very helpful and pleasant I am very happy with how my phone was dealt with today

14 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Renee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michelle give a great service

Michelle give a great service, she was very friendly and helped me a lot with my questions.

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Deise,

Thanks for the lovely review and fantastic support for Michelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was assisted by Michelle.

I was assisted by Michelle.

And she really a nice and approachable person.

6 août 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Diana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ivanovitch was really friendly and…

Ivanovitch was really friendly and helpful, he managed to cut my bills and get a new brand s25 ultra I'm really happy now, this guy can't never leave we need him here.

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Stacy,

Thanks for the lovely review and fantastic support for Ivanovitch.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Steven and all the staff at Vodafone…

Steven and all the staff at Vodafone Peckham store are always very professional and are a credit to your company, they always make sure they go that extra mile, they always keep you informed and listen to the request and always deliver over and beyond, I love visiting this store, jeep ut the good work folks, keep doing what your doing, please ensure the staff get to see this review🙏🧿.

21 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Peckham

Hey Erkan,

Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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