Vodafone UK - Penzance Avis 

177
•
TrustScore 5 sur 5

4,9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(177)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Matt was fantastic setting up our new…

Matt was fantastic setting up our new device

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Julie,

Thanks for the lovely review and fantastic support for Matt. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service and great advice

Excellent service and great advice. Matt was very informative, professional and friendly.

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service great knowledge.

Excellent service great knowledge.
Would not use anyone else.

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Arthur,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect service from Hollie

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, fast & efficient.

29 août 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt and Holly were brilliant in…

Matt and Holly were brilliant in helping me to transfer to a new system and new phone. Brilliant service!

29 août 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Tim,

Thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All good joey 🥳

26 août 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Bob,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was brilliant

Matt was brilliant and super helpful and friendly

12 août 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Stephanie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was fantastic

I went into store with my mum and I both having issues with our phones and Matt sorted both of us and managed to get me a fantastic new deal and saved me money in the process. I would highly recommend!

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Jack,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had great service from Matt and Holly…

Had great service from Matt and Holly they were really helpful and nothing was a problem

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hollie was Very helpful to me today

Hollie was Very helpful to me today. Thank you

25 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Graham,

Thank you so much for your wonderful review and the amazing support you’ve shown for Hollie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly was incredible helpful with…

Holly was incredible helpful with clear, concise advice on thx options available to me

25 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Rachel,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service oriented staff

Very efficient and speedy service at Vodafone store in Penzance.

Thank you Hollie.

24 juillet 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Laurent,

Thanks for the lovely review and fantastic support for Hollie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb customer experience

We must commend Joey for her outstanding customer service.Her advice was excellent when purchasing a new phone .Later in the day when we discovered a problem ,she quickly resolved the issue in a cool ,clear and professional manner.Thank you so much from two technology dinosaurs.!

10 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Everytime I go into Vodafone Penzance

Everytime I go into Vodafone Penzance, the lads and ladies are amazing and always get things sorted. They don't try and send you anything just want to help and you can either have a laugh and giggle with them. Would 100% recommend this shop.

30 mai 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joey and Matt in the Penzance store…

Joey and Matt in the Penzance store couldn’t be more helpful nothing was too much trouble and got a great deal for me. would highly recommend to anyone.

Impeccable service

23 mai 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Dan,

Thanks for the lovely review and fantastic support for Joey and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matthew in-store was very helpful and…

Matthew in-store was very helpful and quick to find out the issues I had

22 mai 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Matt,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hollie was very helpful in the sale of…

Hollie was very helpful in the sale of my new phone

29 avril 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey there,

Thanks for the lovely review and fantastic support for Hollie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful friendly service

I was served by Matt who was very polite and helpful. Explained things very simply for me and made the process very smooth.

30 avril 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Linda,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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