Vodafone UK - Prestatyn Avis 

316
•
TrustScore 5 sur 5

4,9

Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(316)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Aaron was very knowledgeable about the…

Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

In store service was 5*

In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Kevin,

Thanks for the lovely review and fantastic support for Tilly, Aaron & Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Aaron was very patient and helpful and got me the best deal for what I wanted. Very happy with the service.

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was excellent

Dan was excellent. Explained everything thoroughly, saved me money on my monthly account and was extremely professional, with a lovely friendly manner.

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extra helpful

Extra helpful, friendly and saved me some money as well.
Definitely use this store again .

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We visited today and were very…

We visited today and were very impressed with the help we received from Dan and Nathan. The both explained everything very patiently and clearly.

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Barbara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Young man

Polite young gentleman served us in your Prestatyn shop

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Clear explanations. Thank you

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Julie,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great and helped me get a…

Dan was great and helped me get a really good deal. Well come back again.

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan saved me lots of money and wad…

Dan saved me lots of money and wad faboulus. 5 stars. Rrally helpful

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reall y very helpful polite and a…

Reall y very helpful polite and a really good service .

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very easy to complete and the Vodafone…

very easy to complete and the Vodafone assistant was very helpful

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey There,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good visit

Thorough friendly and knowledgable

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service Aaron was extremely…

Excellent service Aaron was extremely helpful and will recommend to family and friends

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey John,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great

Dan was great, helped me by sorting my phone out and moving my account to contract. Top guy.

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service. Helped me change my phone. Thanks dan

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Rhian,

Thanks for the lovely review and fantastic support for dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Aaron

Brilliant service from Aaron, many thanks

15 avril 2026
Avis spontané
Logo de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great and helped me get the…

Dan was great and helped me get the best deal. Would recommend.

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Danguole
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came gere to sort my pbone and dan…

I came gere to sort my pbone and dan the branch manager did everything to support me,i found him professional and ver helpful.i would reckonmend him for futyre suppirt and advise,he is a good manager and very supportive in knowledge and advise.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Update on my previous review of…

Update on my previous review of Vodafone broadband. During my call with Vodafone in relation to their unintentional cancellation of my order, I asked for reassurance that the bank mandate had not been activated by Vodafone. I was assured that the mandate had not been activated. I was in the bank yesterday and they confirmed that the mandate was active. I obviously cancelled it!! Seems this company cannot be trusted at all.

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Prestatyn

Hey Aisla,

I apologise for the issues you've been experiencing with the home broadband . I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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