Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
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Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
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In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus
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I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
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Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE
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Écrit par l'entreprise
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
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Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service

Réponse de Vodafone UK - Prestatyn
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys

Réponse de Vodafone UK - Prestatyn
Aaron was very patient and helpful and got me the best deal for what I wanted. Very happy with the service.

Réponse de Vodafone UK - Prestatyn
Dan was excellent. Explained everything thoroughly, saved me money on my monthly account and was extremely professional, with a lovely friendly manner.

Réponse de Vodafone UK - Prestatyn
Extra helpful, friendly and saved me some money as well.
Definitely use this store again .

Réponse de Vodafone UK - Prestatyn
We visited today and were very impressed with the help we received from Dan and Nathan. The both explained everything very patiently and clearly.

Réponse de Vodafone UK - Prestatyn

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Réponse de Vodafone UK - Prestatyn
Dan was great and helped me get a really good deal. Well come back again.

Réponse de Vodafone UK - Prestatyn
Dan saved me lots of money and wad faboulus. 5 stars. Rrally helpful

Réponse de Vodafone UK - Prestatyn
Reall y very helpful polite and a really good service .

Réponse de Vodafone UK - Prestatyn
very easy to complete and the Vodafone assistant was very helpful

Réponse de Vodafone UK - Prestatyn

Réponse de Vodafone UK - Prestatyn
Excellent service Aaron was extremely helpful and will recommend to family and friends

Réponse de Vodafone UK - Prestatyn
Dan was great, helped me by sorting my phone out and moving my account to contract. Top guy.

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Réponse de Vodafone UK - Prestatyn
Dan was great and helped me get the best deal. Would recommend.

Réponse de Vodafone UK - Prestatyn
I came gere to sort my pbone and dan the branch manager did everything to support me,i found him professional and ver helpful.i would reckonmend him for futyre suppirt and advise,he is a good manager and very supportive in knowledge and advise.

Réponse de Vodafone UK - Prestatyn
Update on my previous review of Vodafone broadband. During my call with Vodafone in relation to their unintentional cancellation of my order, I asked for reassurance that the bank mandate had not been activated by Vodafone. I was assured that the mandate had not been activated. I was in the bank yesterday and they confirmed that the mandate was active. I obviously cancelled it!! Seems this company cannot be trusted at all.

Réponse de Vodafone UK - Prestatyn
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