Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus
L'entreprise a répondu
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
L'entreprise a répondu
Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Prestatyn
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
4,9
Excellent
316 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Met Dan the Store Manager today who was…
Met Dan the Store Manager today who was an absolute delight to talk to. He made the process of renewing my broadband contract an easy job. He gave me the best price available and I was really happy with that. Give him a medal!!!
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and informative
Aaron was extremely helpful and informative
6 avril 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is the best staff
Liam is the best staff, we have reconnected again in Prestatyn. Thank you
31 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to prestatyn branch
Went to prestatyn branch , we were helped by Aaron , he was approachable and helpful throughout
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service from start to end. Tilly was really friendly and so helpful, she dealt with our initial enquiry, reviewed our phone contracts and broadband upgraded them and saved us money!
29 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Zoe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service from Dan
Great customer service from Dan. He helped with mobile broadband. Knowledgeable and really helpful. Many thanks.
29 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a wonderful time with Dan in the…
I had a wonderful time with Dan in the prestatyn store. Made everything easy and helped me learn the new phone. Great guy.
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Jennifer,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was lovely and helped us get our…
Dan was lovely and helped us get our broadband down with 2 lovely new phones.
19 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Richard,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan really helped me out
Dan really helped me out. I can barely see and he guided me with incredible empathy. Such a great man.
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey John,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Store manager Dan went over and above…
Store manager Dan went over and above to sort out our new phones. Very polite friendly service, even staying late to get it done. Thank you.
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Neil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was so good with me
Dan was so good with me, as a pensioner he was so polite, calm and patient. Amazing customer service.
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Molly,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful
Aaron in the Prestatyn store was very helpful. Provided clear advice how to manage 2 x numbers and clearly explained the offers. Left with a contract that meets my current and future needs.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan the store manager was very…
Dan the store manager was very professional, and easy to deal with. Product knowledge was great and nothing was too much trouble.
8 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Martin,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was so surprised how good Dan in…
I was so surprised how good Dan in Prestatyn was. I am recommending all my friends.
6 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Billy,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was wonderful
Dan was wonderful, he took his time with me and explained everything. A real gem in Prestatyn.
4 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was amazing
Dan was amazing, a credit to your company. Went above and beyond to help me 1000/10
3 mars 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received excellent service from Dan in…
Received excellent service from Dan in the store. Was very helpful and actually saved me money. Excellent
24 février 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Aaron was extremely helpful on two occasions and took the time to explain everything even though the store was due to close. Sorted out our contracts and ensured that everything was working and set up properly. Alse found the best deals. Excellent customer service. Diolch
20 février 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My visit today with Liam was…
My visit today with Liam was exceptional.
I have PTSD and social anxiety and this young man has made my time here very comfortable and easy.
Thank you Liam.
7 février 2026
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.