Nathan at the Prestatyn branch was so approachable and was able to answer all my questions. I found him to be so polite at attentive. I highly recommend this branch. Thank you so much .
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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Lisez les avis des autres
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
L'entreprise a répondu
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus
L'entreprise a répondu
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Prestatyn
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
4,9
Excellent
319 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Worst Uk network - Vodafone
To be honest, this is the worst network I have ever used in uk. I can't even watch a YouTube video without lagging also never get into their monthly contract subscription's, they won't even care or allow to cancel it if raise any concerns. Shame on you Vodafone!
10 mai 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Rahul,
We sincerely apologise for the inconvenience caused by the network issues. We understand how crucial it is to have a strong and reliable connection.
Please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl so we can investigate this further for you.
Thanks again,
Vodafone Social Media Team
Tilly did an amazing job
Tilly did an amazing job at upgrading me moving from another company. I got unlimited max with global roaming and it has saved me a fortune compared to previous. Service was excellent, and was offered a drink on my wait. The shop was very clean, and everyone had a smile. Everyone was ready to help, and explained everything clear to me. I now have a new phone, and I am very happy. A returning customer for you😊
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Kion,
Thanks for the lovely review and fantastic support for Tilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tilly was ace
29 avril 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Pamela,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam was super helpfull and…
Liam was super helpfull and professional and very patient credit to your sales team
26 avril 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Russ,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Hey Ashlee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very welcoming Liam helped me with…
Very welcoming Liam helped me with setting up my new phone and was great customer service would recommend going to him if you go in !!
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Sophie,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Hey Grace,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Hey Ryan,
Thanks for the lovely review and fantastic support for Liam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam helped us sort new SIM cards out…
Adam helped us sort new SIM cards out at a really great deal.
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Joe.
We're happy to hear that you received a great deal on your new SIM cards.
Thank you for sharing your positive experience with us,
Vodafone Social Media Team
Non pressure sale
Aaron talked me through my options very patiently. He was kind professional and knew the answers to my questions. I didn’t feel pressured into buying a phone and I really liked that. Thanks Aaron.
31 mars 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Amanda,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan and Adam were really helpful
Ryan and Adam were really helpful. Fast and super helpful with my broadband.
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Lorna,
Thanks for the lovely review and fantastic support for Ryan and Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
24 mars 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Ryan,
Thanks for taking your time to share this experience with us. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Aaron Store Manager
Great service here again. Got the Pixel 9 Pro XL and was served by the store manager Aaron. Really friendly lad and went out of his way to help me choose the phone I wanted.
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Adrian,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgrade with Tilly!
I came into the store to upgrade my phone. I was served by Tilly and Adam was supporting to gain his training and learning. Tilly did a great job, I’m super happy with the service. Was offered a drink and took out a new phone and sim!
Excellent store, and customer service. Friendly team.
22 mars 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hello Olivia,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Thanks for the great feedback Bethan, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience in Prestatyn Vodafone
Great experience
Spoke with Aaron the store manager. Went into store to ask about my contract, due to having a break in the corner.
Aaron was very helpful and explained that my contract had expired and I could upgrade my phone. I went in with an idea of which phone, I would like to get but talking through the specs of others and found a better deal.
Whilst we were talking I was offered refreshments and made to feel at ease.
Vodafone also had an offer on trade in and bonus, making my overall payment a lot cheaper (despite the damage).
The deals are amazing and Aaron spoke through all of them and highlighted different offers such as roaming, unlimited data, entertainment packages (either YouTube premium or Amazon Prime).
I now have a new phone with unlimited data, roaming within Europe and entertainment packages for a very reasonable price.
I was also allowed to take my dog into the store and she was given treats and well looked after.
18 février 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi there,
This is lovely feedback for Aaron. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service, been before and came back to switch providers, brilliant staff, sorted all problems. Will be back
17 février 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Thank you for your kind review Alison! We're glad to hear you had a positive experience in store 😊 All the best, The Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Thanks for your feedback Ihor 😊 All the best, The Vodafone Social Media Team
Tilly was very knowledgeable
Tilly was very knowledgeable, friendly and has offered great advice
7 février 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Joe,
Thank you for your review for Tilly. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service.
Ryan was able to offer advice and suggest the best plan. Vodafone are consistently the best service providers.
2 février 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Linzie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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