Nathan at the Prestatyn branch was so approachable and was able to answer all my questions. I found him to be so polite at attentive. I highly recommend this branch. Thank you so much .
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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Lisez les avis des autres
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Voir plus
L'entreprise a répondu
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Voir plus
L'entreprise a répondu
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Prestatyn
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Royaume-Uni
4,9
Excellent
319 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Great experience
Great experience, really helpful and knowledgeable staff. Millie took the time to explain my plan and helped put the sim in for me. Lovely girl. I'm very impressed with Vodafone Prestatyn and will definitely shop here again amd recommend the store to all my friends.
1 février 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service in Prestatyn
We visited Prestatyn shop for technical advice. Tilly was so helpful, courteous and patient. The problem was quickly resolved. Thanks Tilly
20 janvier 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hello, Philip,
It's great to hear about the positive experience which you received in store from Tilly, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service quick and…
Excellent customer service quick and easy process all explained clearly, macy was really kind and offered me a drink. Will return
13 janvier 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi JJ,
Thanks for your 5-star review for Macy. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Prestatyn
Thanks for the five star review, Mathew! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great friendly service from Jade and…
Great friendly service from Jade and the team got everything sorted as fast as possible.
8 janvier 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Leanne,
Thank you for taking the time to review and sharing your great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Hello, Daniel,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Customer service was brilliant
Customer service was brilliant. Unfortunately there were many technical difficulties with the Computer system but the staff worked very well and reassured me the problem would be solved
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Max,
We really appreciate all of your feedback, thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Macy was very helpful
Macy was very helpful, I was offered a drink, staff were very nice.
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Ifor,
Thanks for letting us know what an amazing job Macy and our staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I spoke to Aaron and Jade and they were…
I spoke to Aaron and Jade and they were so helpful and sorted out my issue so quickly. They explained everything in depth and they were so friendly the whole time! Even offered me a drink! These two helped me so much, would recommend this Vodafone. Full of friendly faces and helpful staff
27 décembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Sandy,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly, helpful and enthusiastic
Ryan in the Prestatyn branch was absolutely brilliant and dealt with all my queries. I would fully recommend this store as the staff are all pleasant and willing to help where possible. never had a bad experience here!
18 décembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Tilly. Thank you for your review for Ryan and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely friendly service
Lovely friendly service. Best options advised on. Thank you Jade!
12 décembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Mairead,
It's great to hear about your recent experience and feedback. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Broadband issue
The shop assistant was very helpful and patient,sorted the issue out.
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hello, James,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Prestatyn
Hi Andrew,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good experience with Jade
Jade was very helpful with upgrading my phone. She got me a really good deal that suits my needs. She was very polite and provided excellent customer service.
20 novembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Sue. Thank you for your review for Jade. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone head office told me many…
Vodafone head office told me many things that were incorrect.. hours and hours spent getting nowhere. Came to store and the manager Aaron and Mille where both excellent and a credit to the business
17 novembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
Great service. Found just what I needed and more. Ryan was really helpful
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi . Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dave was very helpful in upgrading my…
Dave was very helpful in upgrading my broadband. Thank you!
Everyone in store is always so nice
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Sam,
Thank you for your review for Dave. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Thank you Leon - Prestatyn store - Vodafone
Thank you so much for the support and advice given by Leon 18th Aug 2024. Leon was very helpful and politely adviced action required to resolve an ongoing problem with my mobile. I am very grateful to him for his professional and helpful manner. i would certainly recommend Prestatyn store in the future to other customers... many thanks Leon.
18 août 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hi Patricia,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
David was very help full as i asked…
David was very help full as i asked lots of questions
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Prestatyn
Hey Russell,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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