I went into the Reading Oracle Store to upgrade my contract. Omer was incredible. I struggle with doing phone upgrades as i find the whole thing overwhelming due to being autistic but he answered ever... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementU12 Oracle Centre, RG1 2AH Reading, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Voir plus
L'entreprise a répondu
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Voir plus
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One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Reading The Oracle Centre
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
U12 Oracle Centre, RG1 2AH, Reading, Royaume-Uni
4,8
Excellent
346 avis
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Les gens ont aussi consulté
Marco was efficient and did what we…
Marco was efficient and did what we needed
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Jill,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Raja and Dennis were so helpful
Raja and Dennis were so helpful & knowledgeable.
Raja set my phone up.
Fantastic experience.
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Malcolm,
Thanks for the lovely review and fantastic support for Raja.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theodora was brilliant and really…
Theodora was brilliant and really helpful
3 avril 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Wayne,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer services are scammers
Scam artists like everyone else, setting up is good but the people who manage customer services are imbeciles and they and scam a few pounds from your contract even though they would not get anything from it. They said wait to cooling off period to add land line for free and then said I had to add it within the cooling off period when the cooling off period came to an end.
26 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hi Michael , thanks for reaching out to us over social media 👋
I'm sorry to hear that you're unhappy with the customer support, this isn't the level of service that we aim to provide. If there's anything that I can help you with, please don't hesitate to drop me a DM http://vodafone.uk/3lCYUxW
Thanks,
Vodafone Social Media Team
Thanks to Connor for helping find a…
Thanks to Connor for helping find a good bundled price with my sims and a brand new phone, highly recommend store
15 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Yahiyah,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was returning goods
I was returning goods, the service from Raja was excellent and efficient, he navigated the process smoothly, will be back for my upgrade. Thanx Raja
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Brigette,
Thanks for the lovely review and fantastic support for Raja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service in store from Marco when…
Great service in store from Marco when collecting my new iPhone. Set everything up for me and all working as it should thanks Marco!
8 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hi Aitch,
Thank you so much for your wonderful review and the amazing support you’ve shown for Marco—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very pleasent personality and efficient
Very pleasent personality, friendly and infirmative customer service .
Marco was very efficient
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Raghava,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
If I could give anything less than 1…Worst BROADBAND AVOID THEM!!!!
If I could give anything less than 1 star I will. This is by far the worst broadband I ever got on. Sadly it became worse after I extended my contract for 2years. Full Fibre 910 + Super Wifi gives me no good coverage I can barely play games on my PlayStation. My laptops have bad connections even after subscribing to the fastest speed. Please if you like good speed avoid this Vodafone. AVOID THEM!!!! I’ve called several times they say I turn off and restart router. Same thing always
Update: So an agent reached out to me and proposed I call the dedicated team to look into this. Guess what?? Even a normal call to the service center is muffled only for the agent to check my post code and say there is no network in my area. So why make me commit to a 2year plan after doing a network check before I onboarded and they confirmed there was Vodafone network in the area. This is a complete rip off I get no value for what I pay for. I STRONGLY ADVISE STAY AWAY FROM VODAFONE if you want peace of mind. Stay completely away from them this has impacted me so bad. I write this from a place of pain and deep hurt. Stay away from them
5 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey there,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Marco was very helpful today
Marco was very helpful today, talked me through everything and made sure to give me options for every need/want. Great customer service and very helpful. Thank you!
1 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you to Connor - 5-star plus customer service
Thank you to Connor from Vodafone in the Oracle in Reading! He was professional, friendly, and understood what I wanted, and he delivered the service with grace and a smile.
Thank you for your honesty and clarity regarding the different Vodafone contracts. You made me feel respected, and as a middle-aged woman with limited knowledge of technology, I felt I was in safe hands—5 stars plus for the service I received from Connor.
1 mars 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Eugenie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you so much for Soumela she was…
Thank you so much for Soumela she was very nice to me also with a big smile and willing to help me
27 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Anum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Reading The Oracle Centre
Hi Frank,
Thank you so much for your wonderful review and the amazing support you’ve shown for Soumela —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service in the store today
26 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marco was lovely and friendly
Marco was lovely and friendly! He was so accommodating to all of my questions and helped and explained everything in lots of details
25 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Key,
Thanks for the lovely review and fantastic support for Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Helen,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was really fantastic and…
Connor was really fantastic and understood my needs well. Polite and professional
22 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Nicholas,
Thanks for the lovely review and fantastic support for Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Connor at…
Great customer service from Connor at the Reading branch of Vodafone, on a bad day when I broke my phone! He helped me set up with a new device and was very helpful.
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Trish,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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