I went into the Reading Oracle Store to upgrade my contract. Omer was incredible. I struggle with doing phone upgrades as i find the whole thing overwhelming due to being autistic but he answered ever... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementU12 Oracle Centre, RG1 2AH Reading, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Voir plus
L'entreprise a répondu
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Voir plus
L'entreprise a répondu
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Reading The Oracle Centre
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
U12 Oracle Centre, RG1 2AH, Reading, Royaume-Uni
4,8
Excellent
346 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Theodora was rude
Theodora was rude, didn’t explain things well and almost just argued with me when I said I didn’t understand what she was saying. She took my card and agreed to payment over the phone without consulting me, then tried to do this again without me even knowing the amount so I cancelled the call. Unprofessional and rude especially as I am a vulnerable customer
5 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Daisy,
We understand this has been frustrating for you and we’re here to help. lease reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service with a smile
I called into the store in the Oracle Reading for a deal on broadband and phone combination I spoke to a gentleman called Connor he was so friendly and professional explaining every detail to me I couldn’t praise him enough
4 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Shout out to Carla for being super…
Shout out to Carla for being super helpful and wonderful!
3 février 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Theodora was so helpful and patient and…
Theodora was so helpful and patient and explained everything to me fully . Very impressed with the service she gave me
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Sam,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service at The Oracle, Reading
Was served by Connor and Marco on the 8th Jan 2025 at The Oracle in Reading. We wanted to change contracts and they were very helpful, explained things clearly, and gave great customer service. Thank you!
8 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Lisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor and Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marco was utterly brilliant today
Marco was utterly brilliant today. He is a valued member of the Vodafone team at Reading Oracle.
19 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Theodora was God sent.Relieved all my…
Theodora was God sent.Relieved all my stress.Offered me a fantastic service,next to none.Truly grateful.Exelkent work.Thank you so much.
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Rudo,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service by Soumela
Amazing customer service by Soumela
Great service and customer experience
She is very helpful and kind
12 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Ali,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant experience with Muhammad in…
Brilliant experience with Muhammad in the Reading store, renewing my partner and I’s contracts. He was very helpful and attentive and got us the best deal.
11 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Oliver,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was extremely helpful and patient…
Adam was extremely helpful and patient assisting us getting a new SIM …thank you Adam !!
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Seb,
This is really lovely to hear, thanks for the review!
Thanks for the lovely review and fantastic support for Ibz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Luca listen to our concerns and fully understood what the issue was. We quicky agreed on a solution and it was resolved.
7 janvier 2026
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Reading The Oracle Centre
Hey SF,
Thanks for the lovely review and fantastic support for Somela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks
Vodafone Social Media Team
Soumela was amazing!
Soumela was amazing. She explained everything to me and gave me a great deal.
30 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Candace,
Thanks for the lovely review and fantastic support for Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The attendant didn't even look at my…
The attendant didn't even look at my face. He talked to me looking at Instagram all the time. He didn't help me and didn't seem interested in helping. Typical of Vodafone
29 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Thiago,
I’m really sorry to hear about your experience at the store. I completely understand how disappointing and frustrating this must have been for you.
We expect all our attendants to provide attentive and helpful service, and what you’ve described falls short of those standards. Thank you for bringing this to our attention.
If you’d like us to raise this as an official complaint, please reach out to our team via LiveChat here: vodafone.uk/2LCJiTm or call us on 0333 304 0191. Alternatively, you can contact our Social Media team on Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Hussain made sure we got the best deal
Hussain made sure we got the best deal! Thank you very much to the staff at Vodafone Reading… was really quick and went through all the details of the contract.
23 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Iria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theodora will extremely helpful
Theodora will extremely helpful with setting up my phone
13 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Bogi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Carla was incredibly helpful and helped…
Carla was incredibly helpful and helped me sort an issue with my data and saved me money in the process!
13 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theodora was really helpful and it was…
Theodora was really helpful and it was fun talking to her!
4 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Shafaq,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Huge thanks to Kash… he was incredibly helpful and sorted out my daughter’s SIM issues quickly after things had been mishandled over the phone. Friendly, patient, and efficient. Brilliant service.
3 décembre 2025
Avis spontané
Réponse de Vodafone UK - Reading The Oracle Centre
Hey Joanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.