Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus
L'entreprise a répondu
70 Church Street, CV21 3PT Rugby, GB
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Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus
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Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus
L'entreprise a répondu
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus
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Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Voir plus
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Écrit par l'entreprise
70 Church Street, CV21 3PT, Rugby, Royaume-Uni
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Gemma always helps me when i need help with my new phone

Réponse de Vodafone UK - Rugby
Sharon and James served us we went with a problem and came with a fantastic deal

Réponse de Vodafone UK - Rugby
I spoke with James who was most helpful. I thought my phone was wasn't working/ charging. He checked it, found it was charging ok. Checked the phone health and checked if there was anything else on my plan he could advise with. Showed me some offers. Also discussed broadband offer.

Réponse de Vodafone UK - Rugby
massive thank you to Gemma …. Always patience and supportive… sorting me out with all my questions/ queries

Réponse de Vodafone UK - Rugby
They were very friendly, helpful and efficient.
Everything was explained very well.

Réponse de Vodafone UK - Rugby
Friendly staff explaind everything well

Réponse de Vodafone UK - Rugby
Gemma was a lovely lady help.me in choosing a new update phone i did want try Goggle but all gone no problem i got a s26u all good plus l also received a tablet great hey.So as Gemma said I could play on that instead of phone
But she did a wicked job today just wish all staff were good as Gemma Thank you Gemma please stay at Rugby shop love n light ❤️ 💙

Réponse de Vodafone UK - Rugby
James ,Very helpful, knowledgeable, sorted out problem

Réponse de Vodafone UK - Rugby
Shannon was really helpful, she was really patient speaking through how to set up the contract and the process was painless.

Réponse de Vodafone UK - Rugby
It was really good, nice deal, nice customer service, nothing to complain about

Réponse de Vodafone UK - Rugby
Great service knocked £5 off the BB and got me an online deal at same price. Thanks Stewart

Réponse de Vodafone UK - Rugby
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He took the time to answer all my questions, explained everything clearly, and made sure I got the best solution for my needs.
It’s rare to receive such attentive and genuinely helpful service these days. Bradley went above and beyond to make the experience smooth and stress-free. I highly recommend the Vodafone Rugby store, especially if you have the chance to be helped by Bradley. Thank you for the fantastic service!

Réponse de Vodafone UK - Rugby
Shannon was so helpful. She went through all different options clearly. Gave helpful advice and no sales pressure

Réponse de Vodafone UK - Rugby
Great customer service, brilliant man Stewart really helped me out! Brilliant over all! Very welcoming! Even got my contact lower prices!

Réponse de Vodafone UK - Rugby
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the husband ... who take her she is yours . She cooks , cleans , and most of the time doesn't complain much... getting married next week

Réponse de Vodafone UK - Rugby
Just been to Vodafone Rugby - great service from Bradley - sorted the issue without any dramas - great team in the shop - very friendly
Highly recommended 😄

Réponse de Vodafone UK - Rugby
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress free. Excellent customer service from start to finish. Highly recommended!

Réponse de Vodafone UK - Rugby
I was served by Stewart, Shannon and Simon at the Rugby vodafone store. They all provided excellent service to upgrade my phone and to discuss the broadband upgrade packages. They were very friendly and helpful and explained the process very clearly. I would like to thank the whole team at Vodafone Rugby.

Réponse de Vodafone UK - Rugby
Absolutely excellent. Much better then customer support, Shannon and Simon worked hard to get my number back after a glitch.

Réponse de Vodafone UK - Rugby
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