Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus
L'entreprise a répondu
70 Church Street, CV21 3PT Rugby, GB
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Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus
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Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus
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Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus
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Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Voir plus
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Écrit par l'entreprise
70 Church Street, CV21 3PT, Rugby, Royaume-Uni
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Stewart helped me through the stress of a new phone excellent knowledge brilliant at his job

Réponse de Vodafone UK - Rugby
Shannon was absoloutely fantastic and got me out of a pickle. Would recommend her as your first choice contact at the store

Réponse de Vodafone UK - Rugby
Extremely helpful brunch, everyone absolutely perfect especially Wictoria was a star!

Réponse de Vodafone UK - Rugby
Wictoria was very honest and kind. We were able to set up a new deal in short time. Were able to chat casually which set my nerves at ease. Better yet she found a great deal with a new phone so I am chuffed.

Réponse de Vodafone UK - Rugby
Bradley and collegue helped me out so much! I lost my WhatsApp for a couple of hours. Bradley worked overtime to sort it out for me. Love this Vodafone shop anyway the staff go above and beyond. Raise their salaries please. Thanks all

Réponse de Vodafone UK - Rugby
Thank you to Gemma and Shannon . Both had fantastic customer service.

Réponse de Vodafone UK - Rugby
Really great experience Stewart, Gemma and James were incredibly helpful. Thank you very much!

Réponse de Vodafone UK - Rugby
Stewart was very helpful providing options to upgrade my SIM only package and outlined an offer which included a tablet.

Réponse de Vodafone UK - Rugby
Really good service from Wiktoria walked through all options available and tailored offerings to my needs. Would definitely go back to her for any purchases

Réponse de Vodafone UK - Rugby
Speedy service. Greeted when I walked in by the lady. Sorted what i needed sorting.

Réponse de Vodafone UK - Rugby
Visited Rugby Store today and was served by Shannon and the rest of the team. They were all brilliant and very helpful. Would highly recommend.

Réponse de Vodafone UK - Rugby
The young lady called Wiktoria was friendly knowledgeable and easy to speak to. The interaction of the whole team in the shop was lovely to see.

Réponse de Vodafone UK - Rugby
I had mega phone problems with my Galaxy 12 ...its old and feeble like me. Shannon the Assistant Manager at Vodafone Rugby was able to talk me through the whole process and set me up with a new Samsung 17!!! Amazing knowledge and service. Thank you so much Shannon and your team. You have really got great customer service here. Highly recommended. And yes I will be back to the store soon for a brilliant superfamily bread band package x thank you. MARCUS X

Réponse de Vodafone UK - Rugby
Stew was very helpful and got me a better deal.

Réponse de Vodafone UK - Rugby
Stew was knowledgeable and helpful. Nice friendly member of staff

Réponse de Vodafone UK - Rugby
Shannon, assistant store manager, was incredibly helpful with my 83yo mother. We left with a new phone all set up. Great service. She explained everything in a way Mum could understand.

Réponse de Vodafone UK - Rugby
Gemma
Well lovely and helpfull person
I'm fully satisfied
Thank you so much

Réponse de Vodafone UK - Rugby
The team members James and Gemma have been so helpful and professional!

Réponse de Vodafone UK - Rugby
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