Vodafone UK - Rugby Avis 

391
•
TrustScore 5 sur 5

4,9

70 Church Street, CV21 3PT Rugby, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 70 Church Street, CV21 3PT, Rugby, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

391 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(391)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shannon was fast and efficient at…

Shannon was fast and efficient at processing my new tablet deal

18 mai 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowledgeable and efficient

Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have problems staying connected when abroad any longer. Thank you Shannon you are gentle and very helpful.

18 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Wiktoria couldn't do enough to assist.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wiktoria Very helpful made things clear…

Wiktoria Very helpful made things clear so understandably to the older generation 5 star staff

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb service from Wiktoria

Superb service from Wiktoria at the Rugby store. She took time to understand my complex requirements and then sorted everything perfectly!! Top class customer service!

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma has been extremely helpful & has…

Gemma has been extremely helpful & has got my phone back to working normally.

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Diane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful team especially Wilktoria

Very helpful team especially Wilktoria. She took time to explain everything can highly recommend this store everything.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent friendly and professional

Excellent friendly and professional service from Gemma and her team. So pleased I’m staying with Vodafone with my new iPhone.

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Keith,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good communication and knowledge.

Good communication and knowledge.
Chatted with Gemma. Thankyou

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Yvonne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience sorting out upgrade to…

Great experience sorting out upgrade to both phone and plans. Thanks to Wiktoia for the service.

18 avril 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was super helpful in rebooting…

Shannon was super helpful in rebooting my phone when screen stopped working! Thanks. You saved my weekend whilst I was away from home!

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Jamie,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was very knowledgeable helpful…

Shannon was very knowledgeable helpful and gave me good advice as to what package was best for me

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey David,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was so great and always gives…

Shannon was so great and always gives me smile all along

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hi Reuben, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were very good and new…

The staff were very good and new exactly what I needed.

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Brendan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from wiktoria

Excellent service from wiktoria

11 avril 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon has been a lifesaver today

Shannon has been a lifesaver today, helpful, polite and most of all patient. Any 60+ that needs help, ask for Shannon!

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby


Hey Yvonne,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, really helpful. Thank you to Shannon for the exceptional service in Rugby store today

6 avril 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Basically simplified the process so…

Basically simplified the process so much so I could be a baby and still understand. Top tier.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Abha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience with Wictoria

I had a great experience with Wictoria. She expelain me everything nice and clear.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Laura,

Thanks for the lovely review and fantastic support for Wictoria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and reliable as always

Helpful and reliable as always. Visited Rugby branch and been helped by Shannon. She managed too offer me a 15% discont making my Bill reduced significantly.

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Stefan,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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