Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus
L'entreprise a répondu
70 Church Street, CV21 3PT Rugby, GB
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Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus
L'entreprise a répondu
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus
L'entreprise a répondu
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus
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Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Voir plus
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Écrit par l'entreprise
70 Church Street, CV21 3PT, Rugby, Royaume-Uni
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Shannon was very helpful today. Explained my new sim plan very well and advice regarding my sons plan which is coming up in Nov.

Réponse de Vodafone UK - Rugby
I was helped by Wiktoria at the Rugby store and she was very helpful. Helped me getting the phone i wanted for cheaper the price.

Réponse de Vodafone UK - Rugby
Amazing service today with Gemma Louise at the rugby store thank you

Réponse de Vodafone UK - Rugby
Shannon was very friendly and I always leave satisfied when I visit this store.

Réponse de Vodafone UK - Rugby
Excellent service, I felt well looked after throughout. It’s great to see such professional and reliable customer service.
Would definitely recommend to others.

Réponse de Vodafone UK - Rugby
Great friendly service from Shannon. Sorted out our technical problem easily and quickly

Réponse de Vodafone UK - Rugby
Wiktoria was fantastic and got me a great deal when I needed to renew my SIM only contract. It was so much better than trying to do this over the phone (which I had tried to do yesterday and failed!)

Réponse de Vodafone UK - Rugby
Everything was explained well and I was given 4-5 different for my needs.

Réponse de Vodafone UK - Rugby
Honestly the best experience I have ever had been coming to sort out my internet and getting a new phone. Was very helpful and so of a colleagues and her manager that they've sorted out plenty discounts to get the right price and show me the right phone to match my old one but more updated and to give me the right broadband package upgrade that I needed for my house. There was no problems or went smoothly had a great chat with a team and generally just had a really pleasant time so keep up with a good work.

Réponse de Vodafone UK - Rugby
Wiktoria and other members of staff were so helpful! Extremely patient, understanding and found the best deal to meet my needs.

Réponse de Vodafone UK - Rugby
Hi,Gemma was very helpful,quality and informative time spent setting up new device..
Thanks

Réponse de Vodafone UK - Rugby
Gemma was amazing had endless patience and very helpful

Réponse de Vodafone UK - Rugby
Shannon helped me with clearing all data on my search history as It kept coming back after clearing when opening a new tab

Réponse de Vodafone UK - Rugby
Popped into store as problem with my wife's data, all on my account. Shannon was excellent, very helpful, very knowledgeable, and sorted the issue out very quickly. I now have a happy wife, that you Shannon, a credit to Vodafone

Réponse de Vodafone UK - Rugby
I am not a Vodafone customer and I had a problem with what three words and Google maps on my iPhone. Gemma was patient and helpful in trying to sort my problem though she could have said go to my provider she did not for which I am very grateful . Thank you.

Réponse de Vodafone UK - Rugby
Very helpfull service and solved my problem. Would recommend Vodafone.

Réponse de Vodafone UK - Rugby
Gemma has been amazing me and tech is not good at all she has saved the day

Réponse de Vodafone UK - Rugby
Gemma very, very helpful. Talked me through all what I needed to know.

Réponse de Vodafone UK - Rugby
Simon and Viktoria were so friendly, helpful and patient with my mum who was upgrading her phone. Mum has previously had a stroke and so their patience and professionalism was so much appreciated. Thank you both!

Réponse de Vodafone UK - Rugby
Shannon was fantastic today getting my new phone processed for me today!

Réponse de Vodafone UK - Rugby
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