Vodafone UK - Rugby Avis 

391
•
TrustScore 5 sur 5

4,9

70 Church Street, CV21 3PT Rugby, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 70 Church Street, CV21 3PT, Rugby, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

391 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(391)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shannon was very helpful today and pleasant.

Shannon was very helpful today. Explained my new sim plan very well and advice regarding my sons plan which is coming up in Nov.

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Paula,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

I was helped by Wiktoria at the Rugby store and she was very helpful. Helped me getting the phone i wanted for cheaper the price.

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service today with Gemma Louise…

Amazing service today with Gemma Louise at the rugby store thank you

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hi Jane,

Thank you so much for your wonderful review and the amazing support you’ve shown for Gemma Louise—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you! Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was very friendly and I always…

Shannon was very friendly and I always leave satisfied when I visit this store.

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Anne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, I felt well looked after throughout. It’s great to see such professional and reliable customer service.
Would definitely recommend to others.

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Rymankij,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great friendly service from Shannon

Great friendly service from Shannon. Sorted out our technical problem easily and quickly

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Susan
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top quality service !

Wiktoria was fantastic and got me a great deal when I needed to renew my SIM only contract. It was so much better than trying to do this over the phone (which I had tried to do yesterday and failed!)

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Everything was explained well and I was…

Everything was explained well and I was given 4-5 different for my needs.

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Stuart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Honestly the best experience I had

Honestly the best experience I have ever had been coming to sort out my internet and getting a new phone. Was very helpful and so of a colleagues and her manager that they've sorted out plenty discounts to get the right price and show me the right phone to match my old one but more updated and to give me the right broadband package upgrade that I needed for my house. There was no problems or went smoothly had a great chat with a team and generally just had a really pleasant time so keep up with a good work.

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Gazman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Above and beyond!

Wiktoria and other members of staff were so helpful! Extremely patient, understanding and found the best deal to meet my needs.

26 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Jennie,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hi,Gemma was very helpful,quality and…

Hi,Gemma was very helpful,quality and informative time spent setting up new device..
Thanks

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Terry, ​

Thanks for the lovely review and fantastic support for Gemma. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was amazing had endless patience…

Gemma was amazing had endless patience and very helpful

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Tina,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon helped me with clearing all…

Shannon helped me with clearing all data on my search history as It kept coming back after clearing when opening a new tab

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Roy,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent in store service at Vodafone, rugby

Popped into store as problem with my wife's data, all on my account. Shannon was excellent, very helpful, very knowledgeable, and sorted the issue out very quickly. I now have a happy wife, that you Shannon, a credit to Vodafone

24 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I am not a Vodafone customer and I had…

I am not a Vodafone customer and I had a problem with what three words and Google maps on my iPhone. Gemma was patient and helpful in trying to sort my problem though she could have said go to my provider she did not for which I am very grateful . Thank you.

23 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Ronald,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpfull service and solved my…

Very helpfull service and solved my problem. Would recommend Vodafone.

21 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Gary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma has been amazing me and tech is…

Gemma has been amazing me and tech is not good at all she has saved the day

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Sharon,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemna

Gemma very, very helpful. Talked me through all what I needed to know.

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Amy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon and Viktoria were so friendly

Simon and Viktoria were so friendly, helpful and patient with my mum who was upgrading her phone. Mum has previously had a stroke and so their patience and professionalism was so much appreciated. Thank you both!

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Victoria,

Thanks for the lovely review and fantastic support for Simon and Viktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was fantastic today getting my…

Shannon was fantastic today getting my new phone processed for me today!

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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