Vodafone UK - Rugby Avis 

391
•
TrustScore 5 sur 5

4,9

70 Church Street, CV21 3PT Rugby, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon at Rugby is very lovely and sorted my eSIM reactivation out in less than 10minutes. She told me about all the benefits my sim has and I upgraded to euro roaming with her so I won’t have proble... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 70 Church Street, CV21 3PT, Rugby, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

391 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(391)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect customer service

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues.
1 or even 0 stars for Vodafone management! 'Open door' policy? Over the winter? Heating inside is not enough for employees and customers because you think that more people will come if doors will be open! Find other way to bring more people into your shop!

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Tomas,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good communication throughout the…

Very good communication throughout the progress of getting new phone

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was fantastic and very helpful

26 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wiktoria was very helpful

Wiktoria was very helpful, supportive and nice. Thank you very much Wiktoria.

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Akshatha,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was extremely helpful and…

Shannon was extremely helpful and answered all the questions that I had while setting up my new phone and plan. So pleased I came in to store. I always like to speak to a human being so this was a great experience.

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Trudy,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top notch service

Gemma was extremely helpful and explained everything thoroughly

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, Shannon was superb, so knowledgeable and we were really confident that she was giving us the best information for our needs.

Came away with two new phones/contracts and moved over from EE.

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Badruj,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon in the rugby store

Shannon in the rugby branch helped me today to arrange extra data useage as i was clueless!
She was extremely helpful and informative, saved my day.
Fantastistic instore assistance!

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Gemma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service thanks simon

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was fantastic helping me today

Gemma was fantastic helping me today

21 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was amazing with helping me get…

Shannon was amazing with helping me get a new phone and transfering everything over for me

21 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey June,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was a difficult job made easy for…

It was a difficult job made easy for me. Very pleased.

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly

Very friendly, Wiktoria spent a lot of time making sure that we got the best deal.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Rebecca,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was great helping me today

Gemma was great helping me today

13 janvier 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was brilliant!

Gemma was brilliant!

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Ann,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help

Great help, explained everything clearly.
Pleasant experience in all

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon was very helpful to sort out an…

Simon was very helpful to sort out an issue with my phone and seems very knowledgeable.

10 janvier 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store with an issue with my…

Came into store with an issue with my phone, Simon and the team were very helpful and fixed my issue.

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Livx,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

She was very polite and helpful

She was very polite and helpful

10 janvier 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best service polite and saves money…

Best service polite and saves money really helpful everything explained clearly
Lovely lady

10 janvier 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey Reshma,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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