Vodafone UK - Sale Avis 

211
•
TrustScore 4.5 sur 5

4,7

50 School Road, M33 7XE Sale, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and wife visited on Sunday as we were having trouble renewing our broadband over the phone. We were served by Josh who managed to solve the issue and also gave us a better deal on my wife's si... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a fantastic morning in Vodafone Sale with my husband and son. The weather was terrible and we were all offered a brew by Anton the manager which we didn’t turn down. Josh sorted us out with our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vodafone in Princes Street Edinburgh, brilliant, friendly and knowledgeable, got a brilliant deal with a new phone and broadband, saving us £30 per month, thank you Muaaz, you're a legend, and thanks... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 50 School Road, M33 7XE, Sale, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(211)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

NATHAN AT VODAFONE M33

Nathan at Vodafone in Sale Cheshire has just given us the Best Customer Service ever. He listened to both of us and gave us Excellent Professional advice which has resulted in us staying with Vodafone. We were going to change due to unsuccessful phone calls to change our business Phone, but now we have a Important and professional contact that we can see and talk to at any time. Thank you Nathan Excellent work. 5 Stars*****

26 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey JacJac,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone in Princes Street Edinburgh

Vodafone in Princes Street Edinburgh, brilliant, friendly and knowledgeable, got a brilliant deal with a new phone and broadband, saving us £30 per month, thank you Muaaz, you're a legend, and thanks to Sean for taking us through the process, we most definitely be back

21 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

The worst customer service I have ever…

The worst customer service I have ever experienced !!!

3 and a half months after renewing both my broadband contracts, they still have not honored the offer they made when I agreed to renew. I have an ongoing complaint and have spent many hours chasing them, and have endless empty promises of callbacks and resolution.

I have had an official complaint open for some time now and am no nearer resolution following the complaint handlers broken promises and the lack of return calls as promised.

Please look at the file notes on account 7089000135 from 19th May at 12.17, 20th May at 17.09 and the multitude of calls and broken promises since. What I need now is a resolution, which must include the option to cancel both contracts without penalty within 30 days.

29 mai 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hi,

I'm very sorry to hear about your experience, and I completely understand your frustration.

Waiting over three and a half months for an agreed renewal offer to be honoured is unacceptable, especially after the time and effort you've spent chasing updates and managing an ongoing complaint. I appreciate that repeated promises of callbacks and resolution without any meaningful progress can be extremely disappointing.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Clarity of explanation

Clarity of explanation. Number of options outlined. Very helpful. John was excellent

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Ruth. This is fantastic to hear! We really appreciate the feedback about the clear explanations and helpful options provided from Clarity.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Great service by Nathan

Great service by Nathan, thank you!

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hi Raymond. This is fantastic to hear! We really appreciate the feedback about the great service you received. We're so glad you had a positive experience.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

John was amazing

John was amazing
Very helpful
Every thing nicely explained to me

5 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Osama,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the Sale shop in manchester…

Went into the Sale shop in manchester and Callum was a massive help. Great service.

31 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

"Hey Tamlan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Nathan

Nathan - what a legend. Was having some issues setting up 5G broadband online and he sorted everything very efficiently. Picked up the box the same day. Brilliant service. Thank you Nathan at Sale Vodafone.

30 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Voda store

John Ross helped me with my upgrade which was quick and efficient. He went out of his way to double check my account which has a few numbers and to see everything is at its best with my account. Very happy with my experience, thank you.

28 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Mithun

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan

Came into the shop today to upgrade my phone. Nathan was amazing! So patient with me and got me the best deal to suit my budget.

23 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Erin,

Thanks for the lovely review and fantastic support for Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan was really helpful and this type…

Nathan was really helpful and this type of employees make the company proud

22 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Ginu,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John and Nathan were really lovely

John and Nathan were really lovely, always helpful with my tech queries

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Joseph,
Thanks for the lovely review and fantastic support for John and Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan was very helpful!!

Nathan was very helpful and clear with the information he gave to me!

15 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful

Nathan at sale centre is really helpful , he helps you to find best deals and affordable.
Thank you Nathan.

5 août 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey there,

Thanks for the lovely review and fantastic support for Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan has been very helpful when I…

Nathan has been very helpful when I bought my new phone. Even helped me set it up. Brilliant service!!!

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John was very helpful and made my bill…

John was very helpful and made my bill cheaper highly recommended

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Jacqueline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum is very helpful and changed the…

Callum is very helpful and changed the plan of what we want and saved money for us thanks

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Shi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum has been extremely helpful and…

Callum has been extremely helpful and friendly, knows exactly what customer wants and he listens patiently. It’s been my pleasure to be served by Callum, thank you! :)

Shinji

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Shinji,

Thanks for the lovely review and fantastic support for Callum. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a lovely experience

I had a lovely experience. Nathan was very helpful

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Amy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John was so helpful and made buying a…

John was so helpful and made buying a new phone so easy!

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Sale

Hey Dek,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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