I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query
L'entreprise a répondu
A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... Voir plus
L'entreprise a répondu
Hello, I just have to say that Beckie who dealt with us at the Salisbury Store on Saturday 4th of April had impeccable patience, very helpful explaining all that was necessary to understand with our... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Salisbury
Écrit par l'entreprise
Coordonnées de contact
Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, Royaume-Uni
5,0
Excellent
577 avis
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Les gens ont aussi consulté
Very efficient
Very efficient, clear, and quick. Extremely knowledgeable and pleasant person who served me
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Don,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Polite
Polite, fast & efficient service from Jessica at Salisbury branch.
10 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey David,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Salisbury
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica has been very helpfull by…
Jessica has been very helpfull by making adjustments to my mobile line and also helped me to choose a broadband for my new home!
10 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Alin,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Salisbury
Hey Wendy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The bad, the good - and there wasn't any ugly
The BAD _Long wait to see a customer rep. Always like this when I try to see an actual person for information. Initially I only rated this company 2 out of 5, because I had to wait nearly half an hour in order to see a customer representative.
The GOOD - have been out of contract for a long time now and just didn't understand all the jargon so didn't want to deal with renewing online. The person I eventually saw was very nice, found me a much cheaper deal and I cannot fault her customer service - so in the end, it was well worth my wait. I think I've saved an awful lot of money!
8 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Jen,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Charlotte was very helpful today
Charlotte was very helpful today
Thanks so much
7 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Peter,
Thanks for the lovely review and fantastic support for Charlotte. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was just amazing!
Jessica was just amazing!! She give us a great help with everything we needed!!
7 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Ana,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Salisbury
Hey Bruce,
Thanks for the lovely review and fantastic support for Lexi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jessica was very helpful and…
Jessica was very helpful and knowledgeable, sorted out my new phone quickly and efficiently
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alexandra great customer service
Alexandra great customer service, everything went well
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Tomasi,
Thanks for the lovely review and fantastic support for Alexandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Salisbury
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jack was excellent
Jack was excellent.
Knowledgeable, efficient, and very friendly.
30 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Michael,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service provided by…Jessica
Amazing customer service provided by Jessica
30 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey lexie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Easy, good service, straight to the point, friendly and welcoming.
29 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an issue understanding my bills
I had an issue understanding my bills and the discounts applied to each of my 3 contacts so I popped in to my local store in Salisbury and a staff member came and asked if I needed any help, She said her name was charlotte and had taken me to sit and look over my concerns, She was extremely patience with me and helped me with all my questions (there was a lot of them) but I left knowing how to understand the charges and I didn't realise that 2 of my contracts were over and I was able to upgrade and get 2 new phones which I will be coming back this week for. The customer service she has provided was exceptional and she will be my go to staff member for all my problems. Thanks again!
24 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I visited the Salisbury branch recently…
I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly and recommended a solution that actually made sense for my needs. She was patient throughout, answered every question I had without making me feel rushed, and clearly knows the products inside out. It's rare to leave a phone shop feeling like you've been looked after rather than just sold to — Alexandra managed exactly that. A real credit to the Salisbury team.
23 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Stefan,
Thanks for the lovely review and fantastic support for Alexandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Salisbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Megan was extremely helpful and resolved all our problems and also suggested more suitable phone contract plans. Excellent service, well done!
23 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey Rob,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lexi was absolutely brilliant and…
Lexi was absolutely brilliant and helpful
22 juin 2026
Avis spontané
Réponse de Vodafone UK - Salisbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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