Vodafone UK - Scarborough Avis 

218
•
TrustScore 5 sur 5

4,9

13 Westborough, YO11 1UH Scarbrough, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Tom, who was extremely helpful guiding us with expertise on the different sim and phone options. I would highly recommend this Scarborough Vodafone store.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elle was great, friendly personable and got us a great deal in a new upgrade and WiFi, 100% recommend

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Scarborough

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 13 Westborough, YO11 1UH, Scarbrough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(218)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tony was amazing and couldn’t of helped…

Tony was amazing and couldn’t of helped me more, bloody legend
Thankyou xx

21 août 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Donna

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and polite service

I was greeted by a helpful staff member who determined my needs and directed me to a helpful young lady, Emily, who made a note of my details and recommended a suitable phone.
Her perseverance when encountering slight computer difficulties was commendable as sheensured that the changeover from my old phones was carried out accurately.
100%+ Score for Emily.

5 août 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Mal,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Three Nice Blokes

Got seen to today by Tom, TJ and Tony. They were absolutely amazing, really helpful and friendly. Even when dealing with a difficult customer they stayed professional and extremely polite.
Just three really nice lads who were helpful and nice to be around ☺️

18 juillet 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Sam,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

April was awesome

April made it great she was pleasant and happy and helpful there is not enough words to praise her absolutely awesome

15 juillet 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sanity saved - we have reliable WiFi

Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue - it is a regular problem faced by people on holiday (loads of caravan sites in the area). Purchased a Fast & portable mobile internet Vodafone 5G Mobile Hotspot on a 24-month plan reduced by £15 per month, something I can use roaming in Cyprus & at home. April the shop assistant knew exactly what would fix my problem & it has - download speeds up to 150 mbps so far. Family iPhones & grandkids iPads all connected & working great, everyone happy 😃

14 juillet 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Malcolm,



Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scarborough Vodafone shop

April my advisor was very well spoken and very knowledgeable she sorted everything out for me and I couldn’t have asked for a better advisor I would definitely recommend April to anybody that calls in the Scarborough Vodafone shop

13 juillet 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey MR M FOGERTY,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful staff particularly April

Helpful staff particularly April

1 juillet 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey,

Thanks for the lovely review and fantastic support for April.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade.

I managed to get the phone I wanted with a better deal. Plus changing to Vodafone broadband I saved money on my broadband deal. April was brilliant.

14 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Deborah,

Thanks for the lovely review and fantastic support for April.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The assistant TJ was very polite and…

The assistant TJ was very polite and informative. He explained every step along the way and made the visit and sale an enjoyable experience

11 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 star service

Wonderful service from both Emily and April in trying to sort out a sim card for my daughters phone, they both went above and beyond to get this sorted for us.... Left the store with an extremely happy daughter, also both members of staff were so friendly and easy to talk to... Well done Vodafone Scarborough

15 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hi Helen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

April was so welcoming from entering…

April was so welcoming from entering the shop to leaving, she went beyond the Call of Duty with the help of Tom thank you

16 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hi Clifford. We're happy to hear that you felt so welcomed! We appreciate you mentioning the exceptional service you received, and we thank you for your kind words and recognition.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely experience

Emily has a great personality and is very friendly. She is very helpful and sorted us out in an efficient manner. Very pleased with our experience.

15 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hi David. Thank you for your review for Emily. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very satisfied customer

Just to say a really big thank you to April, who served me in the Scarborough store. She was so patient and friendly, and tried very hard to help me get the best deal possible. She spent lots of time answering my many questions, and made sure I knew what I was doing with the new phone.

14 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hi Eve. Thank you for your review for April. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadband upgrade and 2 phone sym upgrade.

Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but now we've upgraded he ensured us it would be a lot better once it's been installed on 2 July.

13 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hi Mark. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service by Owen and Tom

Fantastic service by Owen and Tom . Very helpful . Very pleased !

7 juin 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hi Nicholas,

Thanks for the fantastic feedback and are so glad that you found the service helpful.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into Vodafone after having some…

I went into Vodafone after having some issues with my phone while travelling. I was greeted and served initially by Tony who listened to my issues carefully. After spending his time looking into the problems I was having. He resolved them and managed to help me find an absolutely fantastic new plan that would rectify the problem while also saving me money on my contract. Tom completed the transaction the following day and was very polite and professional. I highly recommend this store and its staff members.

28 mai 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Kathryn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

April at the Scarborough branch was…

April at the Scarborough branch was very helpful and professional. She went above and beyond to help us.

22 mai 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Mikael ,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen and Tony were amazing!

Owen and Tony were amazing!

I went in to enquire about upgrading my phone and couldn't fault the experience at all. Owen and Tony talked me through everything and found me a truly amazing deal that was cheaper than what I was paying before, and I got a new phone out of it!

They were patient and explained everything in as much ad detail as I needed. As always when upgrading phones and contracts, it can often take a while, but they helped pass the time with friendly conversation.

Thank you so much!

17 mai 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey Clarke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Emily who was very helpful

Spoke to Emily who was very helpful, her information was clear and accurate. Previously we had been let down by Vodafone stuck on their customer help line for more than 1/2 a day! Hopefully Emily has rectified this. A lovely person.

13 mai 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Everything thing was explain clearly…

Everything thing was explain clearly and concisely. A good deal was found.

12 mai 2025
Avis spontané
Logo de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus