I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Voir plus
L'entreprise a répondu
13 Westborough, YO11 1UH Scarbrough, GB
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I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Voir plus
L'entreprise a répondu
We dealt with Tom, who was extremely helpful guiding us with expertise on the different sim and phone options. I would highly recommend this Scarborough Vodafone store.
L'entreprise a répondu
Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Voir plus
L'entreprise a répondu
Elle was great, friendly personable and got us a great deal in a new upgrade and WiFi, 100% recommend
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Écrit par l'entreprise
13 Westborough, YO11 1UH, Scarbrough, Royaume-Uni
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Tony was amazing and couldn’t of helped me more, bloody legend
Thankyou xx

Réponse de Vodafone UK - Scarborough
I was greeted by a helpful staff member who determined my needs and directed me to a helpful young lady, Emily, who made a note of my details and recommended a suitable phone.
Her perseverance when encountering slight computer difficulties was commendable as sheensured that the changeover from my old phones was carried out accurately.
100%+ Score for Emily.

Réponse de Vodafone UK - Scarborough
Got seen to today by Tom, TJ and Tony. They were absolutely amazing, really helpful and friendly. Even when dealing with a difficult customer they stayed professional and extremely polite.
Just three really nice lads who were helpful and nice to be around ☺️

Réponse de Vodafone UK - Scarborough
April made it great she was pleasant and happy and helpful there is not enough words to praise her absolutely awesome

Réponse de Vodafone UK - Scarborough
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue - it is a regular problem faced by people on holiday (loads of caravan sites in the area). Purchased a Fast & portable mobile internet Vodafone 5G Mobile Hotspot on a 24-month plan reduced by £15 per month, something I can use roaming in Cyprus & at home. April the shop assistant knew exactly what would fix my problem & it has - download speeds up to 150 mbps so far. Family iPhones & grandkids iPads all connected & working great, everyone happy 😃

Réponse de Vodafone UK - Scarborough
April my advisor was very well spoken and very knowledgeable she sorted everything out for me and I couldn’t have asked for a better advisor I would definitely recommend April to anybody that calls in the Scarborough Vodafone shop

Réponse de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough
I managed to get the phone I wanted with a better deal. Plus changing to Vodafone broadband I saved money on my broadband deal. April was brilliant.

Réponse de Vodafone UK - Scarborough
The assistant TJ was very polite and informative. He explained every step along the way and made the visit and sale an enjoyable experience

Réponse de Vodafone UK - Scarborough
Wonderful service from both Emily and April in trying to sort out a sim card for my daughters phone, they both went above and beyond to get this sorted for us.... Left the store with an extremely happy daughter, also both members of staff were so friendly and easy to talk to... Well done Vodafone Scarborough

Réponse de Vodafone UK - Scarborough
April was so welcoming from entering the shop to leaving, she went beyond the Call of Duty with the help of Tom thank you

Réponse de Vodafone UK - Scarborough
Emily has a great personality and is very friendly. She is very helpful and sorted us out in an efficient manner. Very pleased with our experience.

Réponse de Vodafone UK - Scarborough
Just to say a really big thank you to April, who served me in the Scarborough store. She was so patient and friendly, and tried very hard to help me get the best deal possible. She spent lots of time answering my many questions, and made sure I knew what I was doing with the new phone.

Réponse de Vodafone UK - Scarborough
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but now we've upgraded he ensured us it would be a lot better once it's been installed on 2 July.

Réponse de Vodafone UK - Scarborough
Fantastic service by Owen and Tom . Very helpful . Very pleased !

Réponse de Vodafone UK - Scarborough
I went into Vodafone after having some issues with my phone while travelling. I was greeted and served initially by Tony who listened to my issues carefully. After spending his time looking into the problems I was having. He resolved them and managed to help me find an absolutely fantastic new plan that would rectify the problem while also saving me money on my contract. Tom completed the transaction the following day and was very polite and professional. I highly recommend this store and its staff members.

Réponse de Vodafone UK - Scarborough
April at the Scarborough branch was very helpful and professional. She went above and beyond to help us.

Réponse de Vodafone UK - Scarborough
Owen and Tony were amazing!
I went in to enquire about upgrading my phone and couldn't fault the experience at all. Owen and Tony talked me through everything and found me a truly amazing deal that was cheaper than what I was paying before, and I got a new phone out of it!
They were patient and explained everything in as much ad detail as I needed. As always when upgrading phones and contracts, it can often take a while, but they helped pass the time with friendly conversation.
Thank you so much!

Réponse de Vodafone UK - Scarborough
Spoke to Emily who was very helpful, her information was clear and accurate. Previously we had been let down by Vodafone stuck on their customer help line for more than 1/2 a day! Hopefully Emily has rectified this. A lovely person.

Réponse de Vodafone UK - Scarborough
Everything thing was explain clearly and concisely. A good deal was found.

Réponse de Vodafone UK - Scarborough
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