Vodafone UK - Scarborough Avis 

218
•
TrustScore 5 sur 5

4,9

13 Westborough, YO11 1UH Scarbrough, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Tom, who was extremely helpful guiding us with expertise on the different sim and phone options. I would highly recommend this Scarborough Vodafone store.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elle was great, friendly personable and got us a great deal in a new upgrade and WiFi, 100% recommend

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Scarborough

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 13 Westborough, YO11 1UH, Scarbrough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(218)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tony was very helpful from the moment I…

Tony was very helpful from the moment I walked into store. He was shown how to find me the best deal for what I needed. He was helpful and friendly the whole time I was in store he explained every to me .

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tyler Matthew (Scarborough) was amazing!

We’ve been Vodafone customers for many years and I am very loyal only I’ve been trying to upgrade my Wife’s mobile handset and airtime package but following numerous calls to Vodafone direct I just couldn’t get the right package for my Wife, this left me for the first time thinking do I start looking at other providers, NO! We visited the Vodafone Scarborough store for the second time in this period and waited to speak to Tyler who we had seen previously, Tyler was amazing, he completely understood what we wanted and didn’t try to sell us anything he knew we didn’t want, we have now agreed a new airtime package and order a new handset, many thanks to Tyler as our loyalty to Vodafone could’ve slipped away for the first time in more years than I care to remember, Tyler, Vodafone owe you one!!

26 avril 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hey Heeks,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful and genuine support…

Extremely helpful and genuine support from Tom today.

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hey Claire,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A helpful and patient experience

Tj was extremely helpful in explaining to a novice the intricacies of mobile phones!
He was sensitive to my ignorance and was patient throughout

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hey Alan,

Thanks for the lovely review and fantastic support for Tj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Unexpected new phone day 🙂

I went in for a battery refresh on my old phone, money is tight at the moment so thought this was my best option even if my phone had a few issues aground the battery and charging port. April advised my brilliantly on my options which I wasn’t really sure were available to me and I came out with a new device and better air time plan than I’m currently on. My Experience with April in the Scarborough store today was great and so much better than online!

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hey Dan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service all the way

Great service all the way

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hey Gary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were fantastic

The staff, Harry has been fantastic and could not fault them.

After poor experience at EE, Vodafone Scarborough have helped change my mind on phone shops

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Christopher,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leanne in Scarborough was absolutely…

Leanne in Scarborough was absolutely fantastic dealing with my wife and myself with great patience and confidence. Thank you.

13 mars 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi John. Thank you for your review for Leanne. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy with the deal I got and the staff…

Happy with the deal I got and the staff were all great to deal with

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hello Mark,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

She’s well honest she was great towards…

She’s well honest she was great towards me I will be coming back in the future Thankyou April

4 mars 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Going beyond the call of duty!

We only called into the shop to troubleshoot a minor problem but Tom spent quite some time with us, solving the mystery and sorting us out with a new family contract thereby saving us money every month! He also gave us great lunch recommendations whilst on holiday in the town!

16 février 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Jane, thanks for letting us know how good Tom was recently. It's great ot see when our team help find our customers a great deal and save them a little too 😊
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was very helpful and went out of…

Tom was very helpful and went out of his way to make sure I had the best deal

15 février 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom a fantastic manager

Went into the Scarborough store today and was very impressed with the friendly & professional service I received from Tom . He was so knowledgeable & honest which is very rare these days.He is a true asset to your company . I left as a very happy customer

13 février 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Sarah,

It's lovely to see you had such a positive experience with Tom. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was Very helpful in store.

6 février 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Georgia,

This is a great review for Tom. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Great service from TJ

22 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Sabia. Thank you for your review for TJ. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and friendly staff

Really helpful and friendly staff. Phone fault was rectified very quickly.

19 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hello, Coast,

It's great to hear about the positive experience which you've had. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutly amazing

Absolutly amazing

16 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Lucy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful service!

TJ was very helpful, I walked in with my old broken phone and came out with a new phone tailored to me, and also helped me set up my broadband for home, great experience, lovely staff! Thank you :)

14 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Bethany,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

TJ very helpful and patient

TJ was very helpful and patient as process wasnt as simple as we expected but he made it so it wasn’t to stressful so thanks for that

8 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Tara. Thank you for your review for TJ. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

April is excellent

Good service from April

8 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scarborough

Hi Ann. Thank you for your review for April. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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