I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Voir plus
L'entreprise a répondu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
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Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
374 avis
Aucun historique récent de demande d’avis
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Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Chris,
Thanks for the excellent feedback for Natasha, it's greatly valued. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service from chris at crystal…
Brilliant service from chris at crystal peaks made it a proper easy upgrade
Top man
5 mars 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Rik,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Laurence,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Elaine,
Thanks for letting us know what an amazing job we did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, efficient, friendly and fully sorted 7 day return item as well suggesting saving on another airtime plan.
4 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Phil, It's great to hear how helpful our team were on your recent vist to our Crystal Peaks store.
Thanks, The Vodafone Social Media Team
Lovely advisor
Lovely advisor, very helpful and friendly his name was Chris
11 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Beth,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service
After having loads of problems with 02 i popped in to vodafone in crystal pecks and spoke to natasha who helped me move from 02 to vodafone with no issues and explained everything that would happen.
10 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Michael. Thank you for your review for Natasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone Upgrade
Paul was excellent throughout the whole process - cheerful and knowledgeable.
10 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Stephen.
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
I called into the Vodafone shop in…
I called into the Vodafone shop in Crystal Peaks Sheffield on Sunday, I met Paul who assisted me in upgrading my current iPhone. Paul explained all the features & benefits of the New iPhone 16, & he didn’t put any pressure on me to make a decision. I went away to consider my options. I came back later & conclude the sale with both Paul & Natasha. Natasha & Paul were very friendly & knowledgeable & it was a pleasure to deal with them. They are a credit to the store & Vodafone.
Stephen Thurman
9 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Stephan,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top service from Reece at Crystal Peaks
Reece at Crystal Peaks Sheffield gave me great service. He gave me the best options for my needs without being pushy and selling me something I don't need. Really easy transaction. Genuine and friendly service- can't fault him!
8 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Rachael. Thank you for your review for Reece. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris, crystal peaks
7 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Went to crystal peaks store in…
Went to crystal peaks store in Sheffield Chris went the extra mile to help us out with my new phone and setup for me. Thanks a lot Chris.
5 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Terry,
This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hello, Alison,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
…help
Went in for help with my sons phone ..sorted no problem 😊
Natasha was the most helpful advicer. Also sorted out a new phone and a saving on my account.
Super star
Thank you 😊
3 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Shell,
It's great to see you had such a positive experience with Natasha. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New contract
Was served by a customer service assistant called Natasha. She explained everything really well and arranged my new contract. Excellent customer service and knowledge. Natasha is a credit to Vodaphone!!!
31 janvier 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great dealing with Natasha at Crystal…
Great dealing with Natasha at Crystal Peaks. Listened to what I was saying and gave great advice. So much better talking face to face rather than doing on line. Also convinced me to stay with Vodafone.
29 janvier 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi John,
It's lovely to see you had such a positive experience with Natasha. We're delighted that her service has convinced you to stay with us! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Reece for an upgrade
Spoke to Reece for an upgrade. Really really helpful. Easy to talk to and really polite.
23 janvier 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Gary,
Thanks for your lovely feedback for Reece! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Superb
Simply awesome, Natasha was the bet knowledgeable helpful bubbly lady that dealt with me.
She listened to my requirements tippety tap on the keyboard here's an amazing deal...
As ready as that tap your card, sign the pad and have a nice day.. what a very easy pleasant way to do business.
Thank you
18 janvier 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Matthew,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Craig made buying my pad easy and…
Craig made buying my pad easy and painless!
22 janvier 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Mark. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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