I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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Lisez les avis des autres
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Voir plus
L'entreprise a répondu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
L'entreprise a répondu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
374 avis
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Les gens ont aussi consulté
Good experience
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreading going in store but was soon put at ease. Much better than the other phone shop in the shopping centre
23 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Cleaver,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal support
I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In the store Sebastien was not aware of this offer but supported me through the process. He was professional and courteous
24 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Jayne,
Thanks for the lovely review and fantastic support for Sebastien.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece was really helpful
Reece was really helpful and got me a good sim deal as I work abroad a lot. I was really satisfied with with my upgrade
24 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Shona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I always use Vodafone at Crystal Peaks
I always use Vodafone at Crystal Peaks. Last time I dealt with Paul and he helped me sort out two new contracts. He took time to understand what I needed and worked out the best package for me. Thank you!
17 août 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Andrea,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to the crystal peaks branch of…
I went to the crystal peaks branch of Vodafone to get a new phone and was served by Chris. He was very helpful and friendly and helped me get a really good deal. Would definitely recommend going there. Thanks very much.
29 août 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Jodi,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was assisted by Seb today 5☆
I was assisted by Seb today who helped me with a new contract, he advised me as to which was the best option for me and explained everything to me, he also managed to get me a small reduction to my monthly bill whilst also increasing the benefits in my plan.
18 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Janet, thank you so much for your wonderful review and the amazing support you’ve shown for Seb, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Excellent customer service
Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experience much easier for us. We really appreciated their time and support.
14 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Helen,
Thanks for the lovely review and fantastic support for Seb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Helen,
Thanks for the lovely review and fantastic support for Seb. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a brilliant experience in the crystal peaks branch
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
10 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
HI Ken. This is fantastic to hear! We really appreciate the feedback and the wonderful support for our team members. We're glad you had such a brilliant experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Excellent service from Reece 👍
10 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I went to see a Chris at Crystal peaks. He was so helpful explained everything to me so I understood all about the contract. Would definitely recommend to any of my friends
8 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey David,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Well done Reece!
Reece was very knowledgable, helpful, honest and friendly. Really good customer service. Vodafone did well to employ this person
7 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Trev. This is fantastic to hear! We really appreciate your positive feedback and are so glad you received such great customer service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
very helpful and quick experience
very helpful and quick experience -chris
6 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Milli,
Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff member was very helpful and ran…
Staff member was very helpful and ran through the options
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul top bloke can sort anything
Paul top bloke can sort anything
Sorted broadband couldn't ask for any better help
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Adam,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Long wait
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly.
Once seen service was pretty good and easy enough
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Patricia,
We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal
I called in store at crystal peaks shopping mall and spoke with a chap called Ross about my contract renewal, he took me through the different tariffs and then set me up. His knowledge of them all was great and he was very polite.
Great service
1 septembre 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Instore Device Set-up Assistance
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no stage did Ross make me feel silly for not being able to do the set-up myself. Very polite, efficient, friendly. A credit to the Vodafone company.
27 août 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece and Chris in the crystal Peaks…
Reece and Chris in the crystal Peaks Sheffield store are great guys and definitely an asset to Vodafone
26 août 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Daniel
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New phone contract…
Walked in and Reece understood what we were looking for in a new phone immediately
Came up with quite a few choice and explained everything in detail
Worked hard to get us the best deal including discounts and trade-in price for our old phones
Would highly recommend
26 août 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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