Vodafone UK - Solihull Crescent Arcade Avis 

761
•
TrustScore 5 sur 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

761 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(761)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mo is very approachable

Mo is very approachable, knowledgeable and is a credit Vodafone family.

22 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hi Jackie, thank you so much for your wonderful review and the amazing support you’ve shown for Mo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Mo has been extremely useful in helping…

Mo has been extremely useful in helping me choose the correct phone and plan for me. His customer service is second to none, and would gladly recommend him.

22 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Erin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Zee

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service very helpful with serving…

Great service very helpful with serving us in store. Sorted out all my issues and very patience

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade


Hey Simon,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service by William who also set…

Amazing service by William who also set up my new mobile

16 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Adrian,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi was extremely helpful and managed…

Waasi was extremely helpful and managed to get me a really good deal on my air time. Thank you!

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Zoe,

Thanks for the lovely review and fantastic support for Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant experience with Waasi today

Brilliant experience with Waasi today, took the time to understand our needs and delivered above and beyond for me and my wife. Highly recommend

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Gareth,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store was welcomed with…

Came into store was welcomed with smiles and Waasi was fantastic with sorting out my problems

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Gary,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi was brilliant today

Waasi was brilliant today! Really knowledgeable!
Thank you

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Jude,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful will recommend to anyone…

Very helpful will recommend to anyone jay William and waasi where knowledgable and offered Great customer service. Will defo be returning.

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Rajan,

Thanks for the lovely review and fantastic support for Jay William and Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by the young lady Zee who…

I was served by the young lady Zee who was very polite and knowledgable, brilliant customer service!

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zee helped me efficiently

Zee helped me efficiently. Thank you.

8 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Terry,

Thanks for the lovely review and fantastic support for Zee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi excellent service provided

Waasi excellent service provided. Very friendly and helpful.

7 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Peter,

Thanks for the lovely review and fantastic support for Waasi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi was fantastic

Waasi was fantastic. Product knowledge brilliant a joy to deal with

6 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Adrian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful guy changing 3 accounts…

Very helpful guy changing 3 accounts for me saving me money 👍

6 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hi Derek, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The member of staff was very polite and…

The member of staff was very polite and helped me sort the phone i required then explained the best deal for me.

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The sales person was very nice and gave…

The sales person was very nice and gave discounts for the plans

4 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had an issue with my phone with Voxi…

Had an issue with my phone with Voxi but the team at the solihull store helped me so much and sorted it for me, when I didn't think it was possible! They were great and have saved me!! Waasi was especially helpful

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

William was extremely helpful

William was extremely helpful.
Sorted out my broadband.

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Stuart,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zee was very kind and helped me sort…

Zee was very kind and helped me sort out my new phone. A true credit to the store.

2 juillet 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey John,

Thanks for the lovely review and the fantastic support you’ve shown for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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