Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Voir plus
L'entreprise a répondu
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Voir plus
L'entreprise a répondu
Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Voir plus
L'entreprise a répondu
Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!
L'entreprise a répondu
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Voir plus
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Écrit par l'entreprise
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Royaume-Uni
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Got new mobile from William who help setup my phone and woeking by the time i walked out the store. 5/5

Réponse de Vodafone UK - Solihull Crescent Arcade
Mo was fabulous, so helpful. He is an asset to your company!

Réponse de Vodafone UK - Solihull Crescent Arcade
Great customer service by William, got a new SiM ONLY and Home Broadband for just £32!!!

Réponse de Vodafone UK - Solihull Crescent Arcade
Had a brilliant experience in this store ,Zee saved the day 😄

Réponse de Vodafone UK - Solihull Crescent Arcade
Zee was absolutely brilliant, so friendly , knowledgeable and patient. Would use this store again

Réponse de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade
Great customer service by Jay very helpful 👏

Réponse de Vodafone UK - Solihull Crescent Arcade
Spoke to jay at Vodafone customer service was brilliant will definitely be back again

Réponse de Vodafone UK - Solihull Crescent Arcade
Waasi took the time to go through all my options and helped me make the best decision that suited me.
Very knowledgable at finding what worked with my budget. Will be back to see him again once my contract expires.
Thank you

Réponse de Vodafone UK - Solihull Crescent Arcade
Waasi was great, really helpful informative and got me a great deal

Réponse de Vodafone UK - Solihull Crescent Arcade
Zeyneb was very helpful in helping me upgrade to a new phone

Réponse de Vodafone UK - Solihull Crescent Arcade
Wassi gave,Excellent service, very informative, explained everything and checked understood, friendly and professional.

Réponse de Vodafone UK - Solihull Crescent Arcade
Waasi was very helpful setting up my nee phone and sorting everthing out.

Réponse de Vodafone UK - Solihull Crescent Arcade
Served by Jay and he was perfect amazing skills and helped me save a lot of money he really does go out his way to be the best of help

Réponse de Vodafone UK - Solihull Crescent Arcade
Raihan was very friendly and helped me with my problem and walked out with a cheaper deal. Thank you

Réponse de Vodafone UK - Solihull Crescent Arcade
Good customer service by jay best deals done would definitely recommend coming to see him honestly a great help in store

Réponse de Vodafone UK - Solihull Crescent Arcade
Upgrade to a new Samsung, William help set up my new phone too. Walked out all working, he made it look so simple

Réponse de Vodafone UK - Solihull Crescent Arcade
Waasi was very amazing give him a raise!!! Amazing person and very funny. Made my experience very nice and easy comforting !

Réponse de Vodafone UK - Solihull Crescent Arcade
Raihan looked after us in store. Great service, really knowledgeable and so very helpful. Would definitely recommend.

Réponse de Vodafone UK - Solihull Crescent Arcade
Went back to see William as he sorted out my upgrade and home broadband service. Superb customer service and support

Réponse de Vodafone UK - Solihull Crescent Arcade
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