Vodafone UK - Solihull Crescent Arcade Avis 

761
•
TrustScore 5 sur 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

761 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(761)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service, helpful staff

Great service, Raihan was very helpful and worked out a great deal for me.

7 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi offered tremendous service

Waasi offered tremendous service. Absolute star and he looked after me with such an awesome deal. Top guy with top service.

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Tracy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from jay today very happy…

Great service from jay today very happy with the end result

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Jacob,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi was a great help

Waasi was a great help. Great service with helping me sort a new upgrade out, friendly and very professional

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Josh,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Raihan was exceptionally helpful when…

Raihan was exceptionally helpful when we upgraded our phones today. Patiently explained everything and made the process much easier than expected. Excellent customer service 10/10 👍

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Marianne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with jay was extremely happy…

Very happy with jay was extremely happy with his service and great help definitely deserves a pay rise .

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Pauline,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Jay to get best…

Excellent service by Jay to get best possible deal with multiple products from Vodafone

6 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Couldn’t ask for a better experience

Couldn’t ask for a better experience. Great customer service from waasi. Definitely coming back

5 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from William who setup my…

Great service from William who setup my iPhone and all working fine 🥳 I will definitely be back if I need any help

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Rosemarie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi was a great help

Waasi was a great help. I would highly recommend him. He has a fabulous personality and his communication skills are fabulous.
A*

5 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Julie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rehan was absolutely amazing fast…

Rehan was absolutely amazing fast service and very good customer service skills!

4 juin 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Mohammed,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service at the Solihull Branch

Great service at the Solihull Branch, William help setup my new phone as had some much unwanted apps that was slowing my phone up.

4 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Lorna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Raihan was a very competant adviser who…

Raihan was a very competant adviser who was a most valued member of staff.
Iwas well satisfied with his services and he went above and beyind in helping mr navigate to a new phone due to my old phone being lost.

4 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding customer service and…

Outstanding customer service and professionalism received from Waasi when I visited the Solihull store. Extremely satisfied with his service.

3 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hi Fatma, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Friendly and knowledgeable. Great customer service from Wassi

1 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi solved my problem quickly.

Waasi solved my problem quickly.

1 juin 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Christine,

Thanks for the lovely review and fantastic support for Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waasi was absolutely wonderful and I…

Waasi was absolutely wonderful and I would recomend him highly and its thanks to him I shall stay with Vodafone so thankyou Waasi and Vodafone Solihull for such a kind, caring and proffesional experience 🤩

29 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to store for help with a sim…

Came in to store for help with a sim swap. Spoke with ricardo he was very good and helped me very fast. Thank you

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Tania,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to sort my phone out for…

Came in to sort my phone out for roaming. Met Ricardo who set me up on the app and sorted my data out for my holiday. Brilliant chap appreciate you

27 mai 2026
Avis spontané
Logo de Vodafone UK - Solihull Crescent Arcade

Réponse de Vodafone UK - Solihull Crescent Arcade

Hey Jonathan,

Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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En savoir plus