Jake was really helpful and friendly. He explained everything clearly, answered all my questions and made the whole process really easy. Great customer service and a really positive experience with Vo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Voir plus
L'entreprise a répondu
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Voir plus
L'entreprise a répondu
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Southampton West Quay
Écrit par l'entreprise
Coordonnées de contact
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni
4,9
Excellent
407 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Réponse de Vodafone UK - Southampton West Quay
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
SUKHVINDER WAS VERY HELPFUL AND HAD…
SUKHVINDER WAS VERY HELPFUL AND HAD GOOD PRODUCT KNOWLEDGE
14 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kaz helped us trade in my phone and his…
Kaz helped us trade in my phone and his service was amazing! he talked us through everything and made sure we knew exactly what we was paying for
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Lexi,
Thanks for the lovely review and fantastic support for Kaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was a great help
Chloe was a great help, very friendly, professional and answered all my awkward questions and took the time to find out what I needed.
12 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was very supportive today in…
Chloe was very supportive today in store. We had lots of questions regarding our broadband impending installation. She was informative and very friendly thank you
12 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Donna,
Thanks for the lovely review and fantastic support for Malone.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ALESSIA happy a lot with the service…
ALESSIA happy a lot with the service 100% great
8 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Sameh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tk was very helpful with my upgrade
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Ron,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about TK.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry helped me changing my plan for a…
Harry helped me changing my plan for a much better one that will allow me to save me 10£ monthly plus at least another 200£ a year in roaming in Europe
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Helder,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service from Kam.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service by Kaz very happy.
1 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Given excellent service by Kaz
Given excellent service by Kaz, very kind and professional.
1 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dillion has been amazing
Dillion has been amazing! Patient, excellent at going through all that I need to know.Thank you
1 avril 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Exceptional service by Sam
Sam the retail advisor offered an exceptional service. He listened to what my specific requirements were and advised accordingly. Vodafone are lucky to employ such a professional & personable advisor.
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Melanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A phone shop with no phone
A phone shop with no phone, so you can't call them.
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Ian,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Service is slick at Vodafone Southampton
My order was ready and waiting, and the processing was seamless. Staff member Alessia was very helpful and knowledgeable.
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Southampton West Quay
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kam helped me purchase my new phone
Kam helped me purchase my new phone. Great assistance from Kam and look forward to upgrading my phone again.
15 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe helped me with a new iPad
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Oli,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel provided a very efficient and…
Rachel provided a very efficient and friendly service. She was very knowledgeable.
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Rob,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was brilliant
Harry was brilliant, he was very helpful, knowledgeable, knew exactly what he was doing.
Found me the best prices for 2 phones.
Great guy.
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Tasha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.