Vodafone UK - Southampton West Quay Avis 

407
•
TrustScore 5 sur 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jake was really helpful and friendly. He explained everything clearly, answered all my questions and made the whole process really easy. Great customer service and a really positive experience with Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Southampton West Quay

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

407 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(407)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks to Jake for sorting out my…

Thanks to Jake for sorting out my iPhone 18 Pro Max. He was really helpful, explained everything clearly and made the whole process quick and easy. Great service!

27 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Penphicha,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was really helpful and friendly

Jake was really helpful and friendly. He explained everything clearly, answered all my questions and made the whole process really easy. Great customer service and a really positive experience with Vodafone. Thank you, Jake!

29 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Yuna,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good and helpful from Kam !

26 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Andrew,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessia

Alessia
Was very very helpful & patient
Very polite and curtious
10/10

26 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very knowledgeable and was a…

Harry was very knowledgeable and was a massive help in sorting out all of our contracts

26 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Robert,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Alessia who was really…

Served by Alessia who was really acknowledgeable and made myself at easy explaining everything patiently

18 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Petrisor,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Contracts transfer

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My wife was particularly impressed with they way he explained the tech to her being a total technophobe (her description) and made a potentially stressful process a thoroughly pleasant experience. Thank you so much TK.

15 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Mark,

Thanks for the lovely review and fantastic support for TK.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam +Chris were excellent instore.

11 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessia wonderful service keep it up

Alessia wonderful service keep it up

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sukhvinder was incredibly helpful and…

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two dedicated sessions to make sure we were set. He was amazing and made sure we got the best value for money and five star service. Thank you!!

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Thanks for the lovely review and fantastic support for our team member. It's wonderful to hear about the excellent service you received.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Sukhvinder is a very helpful and…

Sukhvinder is a very helpful and accommodating. He saves me a lot of money with my monthly payment.

7 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hi! This is fantastic to hear! We really appreciate the feedback about our team member's helpfulness and ability to save you money.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Thank you to Rachel for her help & her…

Thank you to Rachel for her help & her ability to explain everything in plain English

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay


Hey Judith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tk was very helpful when i needed help…

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hi Chelsea, thank you so much for your wonderful review and the amazing support you’ve shown for Tk, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Alessia was amazingly helpful when sorting out plan for child’s first phone. Getting the best deal we could have

Alessia was amazingly helpful when setting up my daughter first phone and spent time
Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recommend.

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Michael,
Thanks for the lovely review and the fantastic support you’ve shown for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Charlene,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessie gave me very good service Thank…

Alessie gave me very good service Thank you

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey David,
Thanks for the lovely review and fantastic support for Alessie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alwssia is very helpful and patient.

Alwssia is very helpful and patient. She explains everything in detail.

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Tycheng,

Thanks for the lovely review and fantastic support for Alwssia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam it was the best advisor

Sam it was the best advisor, thank you Sam

22 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with the help I’ve…

Very pleased with the help I’ve received from Vodafone. Alessia was most helpful as she was a few weeks ago when I came in with another little problem.

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

"Hey Dale,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Sam was great

Sam was great! I actually can’t fault him! Thanks again

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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En savoir plus