Vodafone UK - Southampton West Quay Avis 

407
•
TrustScore 5 sur 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Southampton West Quay

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

407 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(407)

39 632 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kam was exceedingly helpful and…

Kam was exceedingly helpful and patient. He ran through all the options for airtime contracts with me for 2 phones to upgrade staying past his finish time to complete our orders.

3 janvier 2026
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

iPhone

Kaz sales advisor

3 janvier 2026
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Fabian,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Quick and easy. Rachel was very helpful

3 janvier 2026
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was amazing

Sam was amazing...polite professional..above and beyond to help resolve my problem...thanks sam.

2 janvier 2026
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service from nic would recommend.

31 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe helped me save money with a good…

Chloe helped me save money with a good deal. Was very patient, helpful and thorough.

11 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Vicky,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful in helping me to…

Harry was very helpful in helping me to place the orders for a phone and a watch

16 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Helen, ​

Thanks for the lovely review and fantastic support for Harry. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kam's knowledge

Kam's knowledge, patience and good attitude.

9 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey there,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry very helpful and knowledgeable

Harry very helpful and knowledgeable. Put all my needs into consideration

8 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Davey was incredibly helpful best ever…

Davey was incredibly helpful best ever service received in store

8 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Hilton,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the team and long time customer.

It was time for me to upgrade my phone so I popped into my local store and met one of the team who directed me to Sam. He proceeded to help me move to an iPhone 16 and also choose a plan that suited my needs. In addition I was able to secure a great deal on broadband which was unexpected and was offset to a date that benefited me. Finally I also obtained a SIM only arrangement on my old iPhone which came with great benefits too.
Sam provided an excellent service and was professional and courteous throughout. He was very knowledgeable about the products and made the entire process very easy.
He is a credit to Vodafone and I hope that this review will be passed on to him and be acknowledged appropriately.
It was a pleasure to meet him and to upgrade my phone.
I have been with Vodafone for many years and have always found all the staff to be excellent but this is the first time I have had the opportunity to leave a review.
It is a very friendly store and you are made welcome on entering.

4 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sukhvinder was very helpful instore

Sukhvinder was very helpful instore

7 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Constanta,

Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sukhvinder

Sukhvinder, very good service , help witch choice , explanation very clearly and very helpful, glad to by Served you this person

6 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Beata,

Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rachel was really helpful today 👍

6 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey there,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

SUKHVINDER SAVED ME LOTS OF MONEY ON MY…

SUKHVINDER SAVED ME LOTS OF MONEY ON MY HOME WI-FI BROADBAND!!!

4 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Pauline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to Vodafone west quay

Went to Vodafone west quay , saw sukhvinder he was very helpful and polite great service

4 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessia was very patient and efficient…

Alessia was very patient and efficient :)

3 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Maria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with Alessia

Very happy with Alessia, set us up with sim obly contract :)

2 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Ionut,

Thank you for your wonderful review and your exceptional support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry made our experience in store…

Harry made our experience in store great! He was very helpful and nothing was too much trouble! Thanks Harry!

2 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Pearce,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Great service for my phone upgrade from Jake
Super helpful and very informative on all options available

1 décembre 2025
Avis spontané
Logo de Vodafone UK - Southampton West Quay

Réponse de Vodafone UK - Southampton West Quay

Hey Nicolle,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus