Brilliant service from Adele as usual as we have been coming to her for years. Looked after my husbands company phones and always very helpful.
L'entreprise a répondu
Établissement
Changer d'établissement60 Chapel Street, PR8 1BZ Southport, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Voir plus
L'entreprise a répondu
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Voir plus
L'entreprise a répondu
Kathy was amazing and very helpful and Paul was also lovely to deal with. Had wonderful service at Vodafone Southport
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Southport
Écrit par l'entreprise
Coordonnées de contact
60 Chapel Street, PR8 1BZ, Southport, Royaume-Uni
4,9
Excellent
303 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Adele was wonderful
Adele was wonderful. Helped me with my upgrade. Immensely confident and patient with me. I went to the Apple Store in Liverpool and received nowhere near the service I received in the Southport store. Great experience from Adele!
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're happy to hear that you had such a positive experience! We appreciate your feedback regarding the service you received during your upgrade. It's great to know our agent Adele was so helpful and patient.
Thanks,
Vodafone Social Media Team
Adele - Top Service
Adele, Paul and Kathy were brilliant. Top service as always. Always very helpful and knowledgeable
16 novembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Southport
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Caleb
Excellent service provided by Caleb he explained our new phone contract and even spoke to my daughter who is abroad to explain the new package. Caleb was so good really patient very knowledgeably and explained it all so clearly he is a credit to Vodafone we could not thank him enough for his excellent customer service .. star employee thank you Caleb
30 octobre 2025
Avis spontané
Réponse de Vodafone UK - Southport
Hi. We're so happy to hear that you received such great support and that our team member was able to explain everything so clearly. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing friendly service from Bethany…
Amazing friendly service from Bethany today in the southport store, the time she took to help me was amazing and I would recommend her to anyone who is going
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Southport
Hi. We're happy to hear that you received such amazing and friendly service. We appreciate you taking the time to leave us this lovely recommendation. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb and paul went on and above for me…
Caleb and paul went on and above for me in the southport shop so so happy with my new phone and there service thank you very much s Richardson
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - Southport
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service Very quick help and managed to sort the…
Very quick help and managed to sort the problem easily
18 octobre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Paul was a great help with my upgrade
Paul was a great help with my upgrade. Nothing was too much trouble. 10 out of 10 for service.
15 octobre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service from the southport…
Excellent service from the southport store , always supportive, and honest with correct product and price
26 septembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kathy was Extremely helpful and helped…
Kathy was Extremely helpful and helped me find a great deal!
Excellent service.
22 septembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent efficiency
Excellent efficiency. Everything explained clearly by Caleb
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Caleb was absolutely fabulous!
Caleb was absolutely fabulous!! He listened to exactly what I wanted and had so much knowledge about the whole process. Thank you for making our experience so smooth and simple.
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're so glad to hear that you had such a positive experience! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Absolutly shocking customer services
Absolutly shocking customer services by Jordan as 3 trips to store to attempt to get the phone that was requested on the first visit. Even store manager blatantly lied to my face & then told me I must of been mistaken. Currently have 4 different contacts with Vodafone & will not to continuing to renew now despite being with Vodafone for over 15yrs so far. Avoid at all costs would be my advice to anyone thinking of going there.
31 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're very sorry to hear about the journey you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Great upgrade experience
Process to upgrade was very easy and Kathy made sure I got the best deal for me. Ended up saving loads. Also had a lovely chat while passing the time it takes to go through the motions. Left with a smile on my face. Very friendly and chilled atmosphere.
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Caleb was a huge help
They were very concise and honest and they helped get the best deal.
29 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Experience made simple
Experience made simple. Plain language. I undo everything even though not tech savvy
29 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
Hey Julian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to upgrade my phone
Came in to upgrade my phone, Jordan was a great help and found me a good deal. I always find all the staff at Vodafone Southport really helpful.
27 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service once again
Great service once again. Paul helped me with a new home broadband package for my house. Top marks.Thanks again
25 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
What a star Kathy was
What a star Kathy was , she helped me tremendously as I'd had my bag stolen containing my new iPhone and brought along an Android and she transferred everything , with a smile !!! Also said when get my iPhone to pop in and hopefully do the same 😄, Well done Vodafone for employing well educated happy staff !! See you soon Kathy xx W!!
12 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service as always from adele
9 août 2025
Avis spontané
Réponse de Vodafone UK - Southport
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.