Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus
L'entreprise a répondu
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus
L'entreprise a répondu
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
L'entreprise a répondu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Voir plus
L'entreprise a répondu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
Aucun historique récent de demande d’avis
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Went in with my neighbour to update the username and email on the account as it was registered under her late husband's name, even though we already contacted Vodafone's bereavement team who didn't update the email.
Lindsey, in store was absolutely amazing and updated all the required details very quickly. She gave us information on broadband , bills and future upgrades as well. Extremely friendly and lovely personality. Really made our experience an enjoyable one.

Réponse de Vodafone UK - Stirling

Réponse de Vodafone UK - Stirling
Very patient, friendly, calm and understanding with my mum as she doesn’t know much about technology.
Thank you Brandon (Stirling Branch)

Réponse de Vodafone UK - Stirling
Really good personal touches and rapport. Understood the needs of us and listened to all concerns. Was a to and fro all day with decisions so it was nice to refurn to him each time and get bespoke service

Réponse de Vodafone UK - Stirling
I was served by Liam, he helped add a roaming pass to my phone for my holiday trip to Spain. He was very helpful and friendly.

Réponse de Vodafone UK - Stirling
Quick and friendly service. Brandon answered all my questions.

Réponse de Vodafone UK - Stirling
Had a really positive experience today with Lindsey from the Stirling Vodafone shop. Ive been having a lot of issues with my broadband upgrade recently and went into the shop to see if they could help. Lindsey was so helpful and really lovely and positive and has made me remain a customer with vodafone as I was close to leaving. Thank you Lindsey for thinking outside the box and saving my sanity of no wifi 😊

Réponse de Vodafone UK - Stirling
Brandon has been exceptionally patient and knowledgeable a credit to your company.

Réponse de Vodafone UK - Stirling
Well informed and knowledgeable assistant that set up my last account

Réponse de Vodafone UK - Stirling
Ran in to change some details across three separate accounts. Was served by Susie and back out the door in minutes. Really helpful and friendly service as always

Réponse de Vodafone UK - Stirling
I have just been to the store in Stirling and had the most incredible service from a young lady called Lindsey. There was a query about fraud on our account and she provided us with information to contact the fraud team about our existing case and I will proceed to contact them.

Réponse de Vodafone UK - Stirling
Lindsey was very helpful and made the upgrade of both our contracts very easy.

Réponse de Vodafone UK - Stirling
Susie was absolutely brilliant throughout. She couldn't have been more helpful

Réponse de Vodafone UK - Stirling
I always find the staff in store the best. Polite, informative & helpful. Liam has been my go to person for the last few times & he always helps me out with what’s right for me & my usage. Thank you Liam you are a star

Réponse de Vodafone UK - Stirling
Helpful lad in the shop Liam, sorted me out with my roaming pass for Budapest

Réponse de Vodafone UK - Stirling
Spoke with Liam he helped myself and my girlfriend get set up with a new phone and sim excellent service fantastic work.

Réponse de Vodafone UK - Stirling

Réponse de Vodafone UK - Stirling
I was having the worst day I was returning my daughter’s phone and she hadn’t cleared it ! Nightmare
Anyway a lovely girl called Susie helped she was amazing !
She could see I was upset and asked me if there was anything she could do
It was so thoughtful

Réponse de Vodafone UK - Stirling
Prompt and efficient service. I got the information I needed to make decisions. Thank you to Susie who gave great advice and explanations, as well as being friendly and helpful.

Réponse de Vodafone UK - Stirling
Fantastic service from your rep Susie, she was so help explaining everything for my switch to Vodafone and the package I decided on. Very impressed. First class service!

Réponse de Vodafone UK - Stirling
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