Vodafone UK - Stirling Avis 

205
•
TrustScore 5 sur 5

4,9

Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Stirling

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(205)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really friendly, prompt and great customer service

Went in with my neighbour to update the username and email on the account as it was registered under her late husband's name, even though we already contacted Vodafone's bereavement team who didn't update the email.

Lindsey, in store was absolutely amazing and updated all the required details very quickly. She gave us information on broadband , bills and future upgrades as well. Extremely friendly and lovely personality. Really made our experience an enjoyable one.

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hayley was an amazing help today

Hayley was an amazing help today

29 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Very patient, friendly, calm and understanding with my mum as she doesn’t know much about technology.
Thank you Brandon (Stirling Branch)

25 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Janet,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good personal touches and…

Really good personal touches and rapport. Understood the needs of us and listened to all concerns. Was a to and fro all day with decisions so it was nice to refurn to him each time and get bespoke service

27 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Vicky,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service!

I was served by Liam, he helped add a roaming pass to my phone for my holiday trip to Spain. He was very helpful and friendly.

20 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey James,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Quick and friendly service

Quick and friendly service. Brandon answered all my questions.

21 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Bob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lindsey is a star and so helpful…

Had a really positive experience today with Lindsey from the Stirling Vodafone shop. Ive been having a lot of issues with my broadband upgrade recently and went into the shop to see if they could help. Lindsey was so helpful and really lovely and positive and has made me remain a customer with vodafone as I was close to leaving. Thank you Lindsey for thinking outside the box and saving my sanity of no wifi 😊

20 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Jeni,

Thanks for the lovely review and fantastic support for Lindsey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brandon

Brandon has been exceptionally patient and knowledgeable a credit to your company.

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Ron,

Thanks for the lovely review and fantastic support for Brandon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Well informed and knowledgeable…

Well informed and knowledgeable assistant that set up my last account

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Kenneth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ran in to change some details across…

Ran in to change some details across three separate accounts. Was served by Susie and back out the door in minutes. Really helpful and friendly service as always

15 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Lewis,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have just been to the store in…

I have just been to the store in Stirling and had the most incredible service from a young lady called Lindsey. There was a query about fraud on our account and she provided us with information to contact the fraud team about our existing case and I will proceed to contact them.

11 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Ken,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lindsey was very helpful and made the…

Lindsey was very helpful and made the upgrade of both our contracts very easy.

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Stephen,

Thanks for the lovely review and fantastic support for Lindsey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Susie

Susie was absolutely brilliant throughout. She couldn't have been more helpful

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Steve,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent store staff

I always find the staff in store the best. Polite, informative & helpful. Liam has been my go to person for the last few times & he always helps me out with what’s right for me & my usage. Thank you Liam you are a star

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hi there,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Liam.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful lad in the shop Liam

Helpful lad in the shop Liam, sorted me out with my roaming pass for Budapest

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hi Fergus. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke with Liam he helped myself and my…

Spoke with Liam he helped myself and my girlfriend get set up with a new phone and sim excellent service fantastic work.

30 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Sam,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George!

George was great, excellent customer service!

23 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Oliver,
Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was having the worst day I was…

I was having the worst day I was returning my daughter’s phone and she hadn’t cleared it ! Nightmare
Anyway a lovely girl called Susie helped she was amazing !
She could see I was upset and asked me if there was anything she could do
It was so thoughtful

22 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Gibb,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Prompt and efficient service

Prompt and efficient service. I got the information I needed to make decisions. Thank you to Susie who gave great advice and explanations, as well as being friendly and helpful.

8 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Whyte,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from your rep Susie

Fantastic service from your rep Susie, she was so help explaining everything for my switch to Vodafone and the package I decided on. Very impressed. First class service!

6 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stirling

Hey Graham,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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