Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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Lisez les avis des autres
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
L'entreprise a répondu
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... Voir plus
L'entreprise a répondu
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars. She fully underst... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Stirling
Écrit par l'entreprise
Coordonnées de contact
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Royaume-Uni
4,9
Excellent
205 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Excellent Customer Service
I had just returned from travelling abroad and had an issue regarding my service which was due to a misunderstanding regarding some T&Cs of the roaming pass. I was given great customer service by a very pleasant young man named Oliver. He helped me greatly and left me with a great impression of both Vodafone in general but also the store inside the Thistles shopping centre.
30 avril 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Ross,
Thanks for the lovely review and fantastic support for Oliver. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb Customer Service!
I was recently in the Vodafone shop in Stirling and a lovely young woman called Susie helped me with with a new contract for my phone. She was very knowledgeable, honest and a great communicator, helping me choose the right solution for me. I've been a long term Vodafone user and highly recommend her if you're ever in the store. I also recently bought a phone that I've had repeat difficulties with - Susie was very patient and helped me resolve a few issues with that as well. She's a star!!
30 avril 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Kelly,
Thanks for the lovely review and fantastic support for Susie. It's always great to read such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam at Vodafone
Called into Vodafone to arrange a new broadband and landline deal. Liam was really helpful and got it all sorted very quickly. Very friendly and professional and a great price.
Thanks again Liam!
2 avril 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hey,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would recommend asking for Lucy when your in this shop
Don't usually do reviews but I will on this occasion, went to get a new phone and Lucy was so helpful and polite, didn't try to upsell me , just a pleasant experience.
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Andrew
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Susie
Susie was a massive help we weren't sure what either of us wanted and she got all the info together so we chose the best phone & contracts for us both left very happy, she is a credit to your store and brand 😀
21 mars 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Alison,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Stirling
Thank you for the great feedback Wendy, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and knowledgeable
Got help from Lucy in the Stirling store and she was so patient with all the questions we had. Can't thank her enough. Very happy with the new contract for hubby's phone.
9 mars 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Fiona,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lucy was brilliant
Lucy was brilliant. Friendly, knowledgeable & found a mobile deal that was ideal for our requirements. Lucy deserves huge praise for her amazing customer service.
1 mars 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Gavin,
This is lovely feedback for Lucy. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lucy at the Stirling store was very…
Lucy at the Stirling store was very professional and helpful. Very personable young lady. Helped me get the right deal for my needs.
15 février 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Oliver was extremely helpful in the…
Oliver was extremely helpful in the Stirling shop. Took the time to discuss all my options in regards to my contract, with no hard sell.
16 février 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hey Lesley, thanks for letting us know about the awesome service Oliver provided on your recent visit to our store. All the best, The Vodafone Social Media Team
Lucy Vodafone
Lucy was extremely helpful in sorting out my phone problem.
Very polite as well.
16 février 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Thanks for you awesome feedback about Lucy. It's great to hear she was able to help you 😊 All the best, The Vodafone Social Media Team
Réponse de Vodafone UK - Stirling
Hi Paul,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex was a brilliant help setting up my…
Alex was a brilliant help setting up my Apple Watch
7 janvier 2025
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Lewis,
Thank you for taking the time to leave us a 5 star review! We're glad you are happy with the service the team provided when setting up your watch.
Thanks,
The Vodafone Social Media Team
The sales person was very professional…
The sales person lucy was very professional and knew what she was talking about when asked about certain phones and deals. We only went into shop ro upgrade our daughters phone and we all updated as it was going to better us all . We also asked advice on a laptop and Lucy gave us great advice on what would be suitable for our daughter for setting her up for going to university, can't thank Lucy enough for the support and the general chat we had while waiting on everything going through the system .
1 décembre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Amanda,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Cheap iPad
I had an excellent experience with Liam in the Stirling branch of Vodafone. When I recently purchased my new phone! Not only did he help me find the deal best suited to me, but he also managed to get me an amazing deal on an iPad. Which I can now use for my son's Christmas present. His knowledge and helpfulness made the whole process smooth and stress-free.
9 décembre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Dale,
We’re glad to hear you found the best options for you when visiting Liam in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lucy from Stirling was absolutely…
Lucy from Stirling was absolutely phenomenal! Amazing customer service skills and was really genuine and engaging! I will be telling all my family to go to her for the best deals. A very lovely lady with a charismatic charm.
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Hellen,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lucy tried so hard to provide me with a…
Lucy tried so hard to provide me with a monthly plan despite having huge problems with Talk Mobile not accepting my details. She was cheerful, friendly and polite and made me feel like a valued customer. It is unfortunate that Talk Mobile let down both of us.
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Grant. Thank you for your review for Lucy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was great with us today very…
Cameron was great with us today very friendly and helpful got us what we needed
26 octobre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi Leighann, Thanks for letting us know about the wonderful service Cameron offered today 😊
All the best, The Vodafone Social Media Team
Spoke to Liam at your Stirling store…
Spoke to Liam at your Stirling store this young gentleman should be a store manager.He is very knowledgeable about the products he sells.
First class service.
Thank you.
John McFadzean
4 octobre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
Hi John,
This is lovely feedback for Liam. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Susie was absolutely amazing!
Susie was absolutely amazing!! Friendly and knowledgeable, she did everything to make sure I received the best service. Thanks again.
23 septembre 2024
Avis spontané
Réponse de Vodafone UK - Stirling
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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