I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement56 High Street, GL5 1AS Stroud, GB
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Lisez les avis des autres
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
L'entreprise a répondu
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Voir plus
L'entreprise a répondu
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Stroud
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
56 High Street, GL5 1AS, Stroud, Royaume-Uni
4,9
Excellent
216 avis
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Les gens ont aussi consulté
Jack was very helpful in me chousing a…
Jack was very helpful in me chousing a new phone
17 décembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Stroud
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great
Great, quickly service with Soheila and Liv in Stroud. Get the renewed contract and new broadband with Vodafone. Great job.
1 décembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Anna,
Thanks for the lovely review and fantastic support for Soheila and Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Without doubt the best Vodafone shop in…
Without doubt the best Vodafone shop in the UK!. Thanking you Stroud! I recently had a technical issue and needed assistance. On my first visit I was so impressed with how helpful everyone was. Since then I have had reason to call in again and happily encouraged a friend to sign up with Vodafone. I can hardly credit just how truly lovely, helpful and polite everyone was. My special thanks to Soheila, Jack, Kelly and Liv.....Brilliant!
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Soheila was very helpful with me today…
Soheila was very helpful with me today very professional with dealing with my upgrade today
18 novembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're so happy to hear that you received such great support with your upgrade.
Thanks,
Vodafone Social Media Team
Popped into Vodafone in Stroud today
Popped into Vodafone in Stroud today, and had an excellent customer experience with Jack. He helped me upgrade my phone and was clear and friendly throughout the whole process, I’d really recommend him to help you!
17 novembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hi. We're happy to hear you had such a positive experience upgrading your phone. We appreciate you sharing your fantastic feedback with us and your recommendation. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Liv in store today who…
Great help from Liv in store today who helped me transfer my data onto the new phone I collected. She Made the process smooth and painless
12 novembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Soheila
Soheila, Liv and Viktoria were so so helpful! Fantastic service all round
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Jack was very helpful
Jack was very helpful. Very happy with service great phone and broadband.
5 novembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Soheila
Soheila
Absolutely fantastic service and a credit to your company
Simon
30 octobre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hi. We are happy to hear that you had a fantastic experience. Thank you for taking the time to share your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack upgraded my phone and helped me…
Jack upgraded my phone and helped me move all of my data from one phone to another without any issues. Very helpful
10 octobre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Facing a significant increase in cost at the end of a contract
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpful. Zaid sorted out another 2 year contract for me costing me the same as I am paying now. Another contented customer
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Olivia was very helpful and polite in…
Olivia was very helpful and polite in sorting out the difficulties I had in receiving reception on my phone and reviewing my bills . Thankyou
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great help by Soheila
I'm with Talk mobile and got my phone elsewhere but Soheila in stroud was more than happy to help me get everything set up
15 septembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thanks to Jack for rhe helpful advice
Thanks to Jack for rhe helpful advice. He took the time to explain to me the different offers available and found me a plan tailored to my needs.
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack made upgrading process easy
Jack made upgrading process easy! Finding the air plan deals to suit me, whilst matched a suitable phone along with trade in support to bring the fee down - great service thank you jack!!
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Rebecca,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Booked an appointment to sort my phone…
Booked an appointment to sort my phone and Billy was amazing. Got me set up ready for my holiday.
3 septembre 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Thanks for the review, we're happy to hear that your appointment with Billy was helpful.
Vodafone Social Media Team
Dan was really helpful in sorting my…
Dan was really helpful in sorting my new phone out at a cheaper cost and doing my transfer for me. Much appreciated, great service
30 août 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Efficient, knowledgeable and excellent service!
Many thanks to Dan in the Stroud store today. He tried everything to resolve a data issue I had and identified the problem was with the handset. He didn’t have to do what he did, he did and it meant I was able to make an informed decision there and then. Many thanks.
23 août 2025
Avis spontané
Réponse de Vodafone UK - Stroud
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had an excellent experience upgrading…
Had an excellent experience upgrading to my new phone in stroud! I was served by Jack, and he was incredibly helpful, knowledgeable and patient, made the whole process very smooth and easy!
21 août 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Stephen,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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