I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement56 High Street, GL5 1AS Stroud, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
L'entreprise a répondu
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Voir plus
L'entreprise a répondu
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Stroud
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
56 High Street, GL5 1AS, Stroud, Royaume-Uni
4,9
Excellent
216 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Jack in Stroud
I visited the store with a view to replacing my phone. Jack helped me out with great advice and I now have a new phone for a great price.
11 août 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Paul,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jack —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Stroud
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Soheila who upgraded my phone…
Spoke to Soheila who upgraded my phone contract. Very helpful and friendly
3 juillet 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey there,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to move over from EE and…
Came in to move over from EE and Soheila was extremely helpful and attentive to get us moved across swiftly and easily. Thanks Soheila!
3 juillet 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack in Stroud
Jack was very charming and helpful _ it was a very instructive and enjoyable experience
2 juillet 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan in Stroud
Excellent service as always in the shop in Stroud from Dan. Problem sorted out very quickly and efficiently.
2 juillet 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Helena,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dan who helped me set up a…
Spoke to Dan who helped me set up a google account. Was really clear and easy to understand, thanks Dan
1 juillet 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Olie,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack helped me with my broadband this…
Jack helped me with my broadband this morning. Extremely helpful and informative. Wouldn't go anywhere else
1 juillet 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Tracey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Olivia was very helpful and patient
Olivia was very helpful and patient. Great friendly customer service
26 juin 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Gary,
Thank you so much for your wonderful review and the amazing support you’ve shown for Olivia —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Help and Advice
I came into store today to get some help with my phone. Oliwia was amazing and really helped solve my problems. I will be back again next time I need some help or need a new phone.
26 juin 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Dottie,
Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Stroud
Hi! We're happy to hear that you had a positive experience! We appreciate your recommendation and value your feedback greatly.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Stroud
Hey Robin,
Thanks for the lovely review and fantastic support for Olivia and Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Both assistants Mike and olivia were…
Both assistants Mike and olivia were very helpful and friendly. Took the stress away
30 mai 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Lyn,
Thanks for the lovely review and fantastic support for Mike and olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan in Stroud
I came in to sort out a new phone with Dan and he helped me to move everything over from my old phone to the new one. Really quick and easy and highly recommend
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Alex,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Oliwia was very helpful and able to…
Oliwia was very helpful and able to sort me a new phone with a great deal
29 avril 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Ronnie,
Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kayla helped me move things from my old…
Kayla helped me move things from my old phone to my new phone. Very easy to talk to and a great help
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Nick,
Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and sorted our problem…
Very helpful and sorted our problem very personable! This was Kayla!
18 avril 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Angela,
Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was brilliant
Jamie was brilliant! Super professional, friendly and efficient. Perfect service.
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Zac,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan in Stroud
Dan helped me with me collecting my watch. Really quick and efficient as I was on a time limit. Great customer service
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was brilliant
Dan was brilliant, he made the process of transferring our broadband really easy. Many thanks
19 mars 2025
Avis spontané
Réponse de Vodafone UK - Stroud
Hi CollectPlus Customer,
Thanks for sharing this feedback for Dan. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
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