Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Voir plus
L'entreprise a répondu
1a North Street, CO10 1RB Sudbury, GB
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Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Voir plus
L'entreprise a répondu
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Voir plus
L'entreprise a répondu
This was the third occasion I've visited Kurt at the Sudbury branch of Vodafone. He knew he was going to make a sale but still was incredibly helpful and patient, taking me through the whole process o... Voir plus
L'entreprise a répondu
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Voir plus
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Écrit par l'entreprise
1a North Street, CO10 1RB, Sudbury, Royaume-Uni
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Your member of staff (Phoenix) was extremely helpful, friendly and very professional. Guiding us through our contract and transferred my wife's account from my joint to her individual account. I have been with Vodafone for over 25 years and couldn't ask for better service and helpful staff. Well done Vodafone.
10/10.

Réponse de Vodafone UK - Sudbury

Réponse de Vodafone UK - Sudbury

Réponse de Vodafone UK - Sudbury
Had to go into the Sudbury store as my fone died, luckily l was due to upgrade and Kurt dealt with me, he was great, helpful, friendly knowledgeable, as lm older l don't always understand how to do things, but he sorted me out. Had to go back a couple of days later as l wasn't getting on with the one so once again he sorted me out even though he was busy, great at multi tasking, l once again gotcsorted to a fone l liked. So big thank you to Kurt and well done great customer service, much appreciated.

Réponse de Vodafone UK - Sudbury
Very helpful and patient staff, fixed a problem with my phone until I could upgrade Monday 🤩🤩🤩 Thank you so much

Réponse de Vodafone UK - Sudbury
I was made to feel welcome, got served straight away by Kurt and a new lady doing training. They found the best deal for me and I am very happy

Réponse de Vodafone UK - Sudbury

Réponse de Vodafone UK - Sudbury
Ashley was super helpful and friendly and made the whole experience so easy. He is a credit to your organisation.

Réponse de Vodafone UK - Sudbury
Ash and Kurt helped me big time. Lost my phone and both gents helped be get back up and running.

Réponse de Vodafone UK - Sudbury

Réponse de Vodafone UK - Sudbury
Amazing service always been good ash is really helpfull

Réponse de Vodafone UK - Sudbury
The store staff provided exceptional service, selecting the optimal tariff and configuring my device for immediate use.

Réponse de Vodafone UK - Sudbury
Ashley was an amazing help with me the first time I walked in and got a quote that I definitely had to come back and go with the plan we spoke on, super friendly and efficient. Thank you all highly recommend!

Réponse de Vodafone UK - Sudbury

Réponse de Vodafone UK - Sudbury
Ash is a great technical advisor. His assistance was much appreciated

Réponse de Vodafone UK - Sudbury
Excellent service as usual from these two guys. They never fail to help me get the best deal and always happy to give advice. Thank you Ashley and your colleague

Réponse de Vodafone UK - Sudbury

Réponse de Vodafone UK - Sudbury
Visited Sudbury, Suffolk Vodafone this week to upgrade my mobile and obtain a contract mobile for my husband.
Ash was brilliant and very patient with us, given we are not very technical!! Would highly recommend this branch 😊

Réponse de Vodafone UK - Sudbury
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