I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
L'entreprise a répondu
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Voir plus
L'entreprise a répondu
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Swindon
Écrit par l'entreprise
Coordonnées de contact
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Royaume-Uni
4,8
Excellent
380 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Simran helped us to get a better deal…
Simran helped us to get a better deal with our mobile phones and broadband. Cheaper price even with the latest iPhones
1 septembre 2025
Avis spontané
Réponse de Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Got a much cheaper deal
Got a much cheaper deal, Simran was very friendly and got everything sorted quick
1 septembre 2025
Avis spontané
Réponse de Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very patient and helpful
Simran was Very patient and helpful . Explained everything fully. Thanks so much for all you you did.
1 septembre 2025
Avis spontané
Réponse de Vodafone UK - Swindon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Tom was fantastic
Tom provided fantastic honest advice, providing a better offer than we found online!
18 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Nothing is too much trouble......
it was time for a new phone and because of my daughter's previous excellent service with Vodaphone Swindon I decided to look into switching with them but, at the same time, was worried about the switch. I went to speak to Mac in Swindon who spent time looking for a suitable new phone and sim. No sales pressure and gave me all the information, including the dreaded network switch and transfer of everything on my old phone. I went ahead with the recommendations which suited me perfectly and the switch was so easy all done for me. Mac has so much technical knowledge on phones (more I am sure) and had the perfect approach for customer care. I am so happy with my new phone, sim plan and that I have switched to Vodaphone. Thanks Mac.
8 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephen has been very helpful today on…
Stephen has been very helpful today on an off the cuff visit to the store and we have left very happy indeed thank you very much.
11 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect service!
Perfect service, lovely representative and managed to take out a new plan super easy! Thanks Stephen!
11 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Jessica,
Thanks for the lovely review and fantastic support for Stephen. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, got my new phone at a good trade, she was very understanding and nice, super recomend.
Georgia
8 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Sergio,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lusi was polite
Lusi was polite, engaging and efficient.
She explained her actions at all stages and solved our problem.
A pleasure !!
8 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Steve,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lusi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nazmin was extremely helpful
Nazmin was very helpful, friendly and polite. Thankyou
6 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Dylan,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
We came into Vodafone, because my daughters phone wouldn’t work and Nazmin helped us straight away, not only did she give us a new phone with a great deal she also managed to bring myself and my partners sim only contact down, saving us over £50 a month. Thank you Nazmin
6 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, very polite insightful and got me a great deal I Was attended by Nazmin
5 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Halks,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Swindon
Hey,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Swindon
Hey Martyn,
Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Nazmin
Great customer service from Nazmin. She is lovely and really helpful.
4 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Diana,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Swindon
Hey Gale,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nazmin was very helpful managed to sort…
Nazmin was very helpful managed to sort everything that I needed help with thankyou very much also very polite 😁
3 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Bradley,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nazmin was amazing help from start to…
Nazmin was amazing help from start to finish! Very professional and did everything we needed to do in store.
Thank you so much, she is a credit to your team!
3 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Shanice,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff are friendly and very…
The staff are friendly and very welcoming
Was an amazing experience.
2 août 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Bupe,
We appreciate your wonderful review and your wonderful support of Bupe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mac was amazing and explained…
Mac was amazing and explained everything so well and made process easy.
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - Swindon
Hey Jess,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.