Best Customer Service Ever At Vodafone Lakeside Shopping Centre! I had an absolutely excellent experience with Anthony. He was extremely professional, dedicated, patient, and genuinely empathetic th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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Lisez les avis des autres
I was enquiring about my contract regarding my monthly payments. Yusuf helped me on getting my payments down and then sorting a a broandband contract. Yusuf was a really nice guy, very helpful and... Voir plus
L'entreprise a répondu
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Voir plus
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Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Thurrock Lakeside Experience
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Royaume-Uni
4,9
Excellent
215 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Paola was brilliant and gave excellent…
Paola was brilliant and gave excellent service, I got everything I needed!
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Sydney,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service
Had a lovely experience at Vodafone Lakeside with sales advisor Paola. The service was excellent, young lady was pleasant, quick and dealt with both me and my wife's phones with no hassle at all.
24 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Peter,
Thanks for taking the time to review and share your feedback for Paola.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Effortlessly helped with my issues on…
Effortlessly helped with my issues on my account. Couldn’t of been an easier experience
23 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Melissa,
It's great to hear this feedback from your recent experience with us. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jackie delivered Excellent customer…
Jackie delivered Excellent customer service and very delightful to explain the products. I was in a quiet doubtful to buy the product from vodaphone . However the service provided by Jackie help to make my decision to buy the product .
22 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Consumer,
This is such an amazing review for Jackie. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great team :)
Maria, Dylan & Naz were very helpful in helping us sort out our current phone plans. They worked together really well and gave a pleasant experience and represented Vodafone to a high standard going above and beyond for us. Best customer experience in a long time, a great credit to their team at Thurrock :)
20 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Lisa,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service at west thurrock…
Excellent service by Dylan at west thurrock lakeside
Tried to sell me home broadband but I'm tied in
18 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Nasir,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Denisa helped me do an upgrade today…
Denisa helped me do an upgrade today and she was so helpful and explained everything so well to me. :)
18 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Santosh. Thank you for your review for Denisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mona is an absolute star
Mona gave us great customer service and was really helpful in helping us choose a plan that suited us best. She deserves a raise!!!
17 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Mo,
Thanks for letting us know what an amazing job Mona did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Madalina- Great Customer Service
I was pleased to come today and chat with Madalina who explained everything. I was happy to hear i can get good offers as i was coming from EE and the service became a bit too expensive.
Madalina is a kind and nice person and i recommend her . She is very good in customer service!!!!
17 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Ana,
Thanks for the lovely review and fantastic support for Madalina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Madalina very helpful
Madalina was very helpful today at Vodaphone, helped us sort out our phones. Very friendly and stayed to make sure everything was sorted. Excellent part of the team.
16 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Sinead,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mona was very brilliant with her…
Mona was very brilliant with her service for the upgrade.
10 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi George,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Madalina the Amazing
Madalina was very helpful and gave me the best outcome possible with an upgrade the far past the last contract. I would highly recommend using Vodafone Thurrock. All the staff are friendly and go above and beyond to give the best deals. They even catered with the air-conditioning. Thanks for the help Madalina.
9 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Steve,
Thanks for reviewing and sharing your feedback for Madalina. We're pleased to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kiran helped me with a broadband issue
Kiran helped me with a broadband issue, spent over a hour but got it resolved. Amazing service from her
9 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Jeanette,
We're pleased to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a great experience with Jackie
I had a great experience with Jackie, She explained everything about the products and I love the way that she do that. Thank you so much Jackie!
9 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Andreea. Thank you for your review for Jackie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillon was friendly and efficient
Dillon was friendly and efficient, searching for a good rate for me.
7 novembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hey Carol,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dylan was absolutely amazing
Dylan was absolutely amazing, didn’t feel like a sales pitch and felt like generally wanted the best for us and our needs. Best customer service in a long time!
9 octobre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Jessica,
This is a great review for Dylan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jacqueline was extraordinary …
Jacqueline was extraordinary ans helped me with everything i need to choise a new contract sim !
4 octobre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Hi Radu,
Thanks for your review for Jacqueline. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Every time I visit
Every time I visit, I am met with the best level of service. We have built and maintained a long term relationship with Alia and always come back to see her! Store is so helpful and all colleagues are knowledgable and approachable, which is the main reason we have remained with Vodafone for so long!
30 septembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Promptly service
Promptly service, very helpful. Offered to look into my plans
30 septembre 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reducing costs
The young man who helped us was amazing. He helped us through what would of been to us very stressful. 10/10 for the service he provided.
2 août 2023
Avis spontané
Réponse de Vodafone UK - Thurrock Lakeside Experience
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
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