Vodafone UK - Tonbridge Avis 

280
•
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(280)

39 632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Louise was really helpful with my phone…

Louise was really helpful with my phone and contract. Thanks Louise x

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Shirley,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Amazing and incredibly helpful, Jordan was very informative, brilliant service

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was super helpful to my elderly…

Jordan was super helpful to my elderly grandma. Very kind and accommodating. Thank you so much Jordan!!!

5 mars 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Lauren,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Jordan

Had a great experience with Jordan - very efficient and made sure we got what we needed

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Russ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was very friendly and helped me…

Louise was very friendly and helped me find the best value deals.

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey there,

Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was highly efficient and helpful…

Jordan was highly efficient and helpful with my replacement of my S23. I know him from the change of my sim and he was the reason I came back, tried and tested. I like Vodaphone and Jordan has been an excellent ambassador. Thank you to both.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Adrian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jorden was excellent sorted me phone…

Jorden was excellent sorted me phone out, would recommend

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was really helpful when it came…

Met Jordan who was really helpful and helped tranfer data from my wifes phone to her new one.

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Barry,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was incredibly informative

Louise was incredibly informative, helpful and friendly. We were upgrading two phones and the whole transaction was seamless. Thanks Louise for excellent customer service.

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Susan,

Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tonbridge branch

I came into the Tonbridge branch to upgrade my phone, and Louise served me. She was extremely helpful, kind and explained everything in great detail. She spent time trying to find the contract that would work the best for me. I had a great experience and would recommend that anyone go to her if they need assistance! Thank you! ☺️

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Grace,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was really helpful

Jordan was really helpful. Quick, easy transaction and even transferred my data for me!

30 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was very helpful

Louise was very helpful, excellent service.

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe and Louise in Vodafone tonbridge

Phoebe and Louise in Vodafone Tonbridge made my experience so straight forward and easy when purchasing my new phone. I will definitely be asking for them both next time I come back to this store. Excellent customer service!!

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Melis,

Thanks for the lovely review and fantastic support for Phoebe and Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Jordan

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Sarra

​

This is fantastic to hear! We really appreciate the
feedback.​


If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​

​

Thanks again, ​

Vodafone Social Media Team​

Noté 5 sur 5 étoiles

Louise helped me upgrade my phone and…

Louise helped me upgrade my phone and set the new one up for me. She was very knowledgeable and patient. Couldn't recommend enough

22 janvier 2026
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Jean,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in and saw Jordan

Came in and saw Jordan. He upgraded my phone sim and saved me money. He also went the extra mile and helped me cancel a sim that I was no longer using while I was in-store. I really love he went the extra mile, there isn't enough of that these days. Really recommend

21 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful

Jordan was very helpful, very patient. Excellent service

14 janvier 2026
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe helped me transfer my data to my…

Phoebe helped me transfer my data to my new phone. Thank you

14 janvier 2026
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey Shirley,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Louise ☺️

Would like to thank Louise for her time and patience yesterday. She kindly explained everything I needed to know about various phones I was interested in. She then took the time to help me out with revising my Broadband costs. Can't wait to receive my new phone

3 janvier 2026
Avis spontané
Logo de Vodafone UK - Tonbridge

Réponse de Vodafone UK - Tonbridge

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was a great help!

Jordan was a great help!

One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payment options as well as options with Vodaphone's sister company, Talk Mobile. He noted all the information for us, giving us a written breakdown of costs for various plans.

In all, we got the impression that he, and the rest of the staff in the shop, couldn't do enough for you!

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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