Vodafone UK - Tonbridge Avis 

280
•
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(280)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jordan was great help

Jordan was great help. Really appreciate your hard work

31 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was great help when switching me…

Jordan was great help when switching me over

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Jacki,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise at the tonbridge branch was…

Louise at the tonbridge branch was fantastic so helpful and went out of her way to find us the best deal for my daughters birthday

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Kirsty,
 
Thanks for the lovely review and fantastic support for Louise.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Louise

Excellent service from Louise - explaining options and making the transition to my new phone painless.

14 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Gloria,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

If you want exceptional service at…Vodafone Tonbridge

If you want exceptional service at Tonbridge Vodafone, Jordan is the guy to see. Super knowledgeable, so helpful, very friendly, polite and very professional. Young man is a great asset to the business.

11 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Sally,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan provided a great service

Jordan provided a great service. He’s very friendly and knowledgeable and was able to offer us some alternative options to resolve our data challenge. Thank you Jordan.

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was great

Phoebe was great! Very knowledgeable and helpful. Took the time to explain everything to us. Thank you Phoebe!

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Emiliya,

Thanks for the lovely review and fantastic support for Phoebe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan made transferring to my new…

Jordan made transferring to my new phone so easy! Thank you!

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Carolyn,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise was exceptional

Louise was exceptional. Very helpful, professional, and friendly. Would definitely recommend.

4 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

originally

originally, when they brought the 5G out for our area, we all had access to it and now nearly at the end of 2025 5g for our area seems to I’ll disappeared after I did some maintenance on the main mask near the Tonbridge bypass and now we don’t get any of that showing so hopefully they sort it ASAP

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Graeme,

We understand how disappointing it must feel to have had 5G access in your area originally, only to see it disappear after maintenance work near the Tonbridge bypass. Please be assured that our teams are working hard to restore and improve the service as quickly as possible, and we’ll keep you updated on progress.

For further support, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe in Tonbridge was brilliant!

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was extremely helpful

Phoebe was extremely helpful and sorted me out with a new phone and a cheaper deal than my last contract. She was very knowledgeable and friendly and would definitely recommend her.

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience in store

Amazing experience in store! Louise was so so helpful! Can’t recommend this store enough

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey David,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Louise at Tonbridge

Louise at Tonbridge made my purchase very easy and gave all the advice I needed. Highly recommended.

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Tim,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was very helpful and…

Phoebe was very helpful and professional,helped me make choices , very friendly and explained everything to me

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phoebe was very professional and…

Phoebe was very professional and explained everything clearly. She gave a first class service. Thanks.

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hey Linda,

Thanks for the lovely review and fantastic support for Phoebe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and informed…

Jordan was helpful and informed and made the process easy to get a much better contract

20 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Louise!

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for answering all our questions and helping us find the best products that met our needs. Amazing customer service and a credit to the store.

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful and made the…

Jordan was very helpful and made the process of upgrading my phone extremely easy to deal with.

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service and Jordan was very…

Very good service and Jordan was very helpful knowledgeable

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Tonbridge

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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