Friendly, competent and very patient. In particular Megan was unflappable. If I needed to come back for help or advice I would in a heartbeat.
L'entreprise a répondu
Établissement
Changer d'établissement8 King Street, TR1 2RA Truro, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... Voir plus
L'entreprise a répondu
I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... Voir plus
L'entreprise a répondu
Exceptional service who helped sort out a difficult problem Very patient & a nice person to be assisted by I would recommend Truro store & Aaron the manager
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Truro
Écrit par l'entreprise
Coordonnées de contact
8 King Street, TR1 2RA, Truro, Royaume-Uni
4,9
Excellent
372 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Megan was very helpful and patient with…
Megan was very helpful and patient with us…
27 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
"Hey Ros,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Friendly
Friendly, competent and very patient. In particular Megan was unflappable. If I needed to come back for help or advice I would in a heartbeat.
25 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Alan,
Thanks for the lovely review and fantastic support for Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Truro
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joey in Truro
Joey in Truro, has been amazing today, popped in on the cusp and she took the time to listen to me and found the perfect package with full up grade options. Can't thank her enough, great service
20 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Nev,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Truro
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was great
Andrew was great! I would never have managed all that online and it’s much nicer to do it in person
19 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Katie,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service who helped sort out…
Exceptional service who helped sort out a difficult problem
Very patient & a nice person to be assisted by
I would recommend Truro store & Aaron the manager
18 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Sally,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joey was super helpful in reducing our…
Joey was super helpful in reducing our monthly outgoings
18 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Jane,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew and Aaron were a great help
17 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Carol,
Thanks for the lovely review and fantastic support for Andrew and Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into the truro store today and…
Went into the truro store today and seen sam n. Very informative and service was straight forward and saved some money "BONUS"
17 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
"Hey Sinea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Meg was brilliant and very helpful…
Meg was brilliant and very helpful definitely recommend her and will be back for more deals
16 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Justin,
Thanks for the lovely review and fantastic support for Meg.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ANDREW served me with all his heart and…
ANDREW served me with all his heart and patience. He is an asset to vodafone
15 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Betty,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron from Truro branch was amazing
Aaron from Truro branch was amazing
He was very helpful and a pleasure to talk too
14 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey D,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very thorough
Very thorough, excellent detail and help
With staff member Andrew ,Truro uk
14 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Mgs,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sam N amazing customer support
Sam N made my experience easy and quick. Very professional, easy to understand and friendly as ever. I would definitely advise customers to talk with Sam. Many thanks!
8 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Archie,
Thanks for the lovely review and fantastic support for Sam N.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by the lovely Meg
Served by the lovely Meg.
She certainly had her work cut out with us two!
Mum, 80, complete technophobe.
Me, ADHD, no patience whatsoever.
Meg was chilled and informative. She gave us everything we needed in a calm and professional manner.
We came to renew mums broadband, and left with a new iPad with a sim. Please note Meg did not push this on us. Infact it was my decision. Meg helped us set up and transfer all files across from the old device, to the new.
We were really impressed with her knowledge and most of all, her patience and her humour!
We plan to come back to see Meg in December, for further shenanigans 🤪
7 septembre 2026
Avis spontané
Réponse de Vodafone UK - Truro
This is fantastic to hear! We really appreciate you sharing your positive experience with us. It sounds like Meg did an excellent job.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Joey was extremely helpful and…
Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better than using the internet.
25 août 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Bob,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Except support from Joanne at Truro…
Excellent support from Joanne at Truro today- very friendly and helpful and got us the outcome we hoped for
23 août 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was really helpful with a couple…
Jack was really helpful with a couple of upgrades would highly recomend
21 août 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Robert,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was amazing
Jack was amazing, very helpful and informative throughout the process of my new phone
21 août 2026
Avis spontané
Réponse de Vodafone UK - Truro
Hey Clea,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.