Friendly, competent and very patient. In particular Megan was unflappable. If I needed to come back for help or advice I would in a heartbeat.
L'entreprise a répondu
Établissement
Changer d'établissement8 King Street, TR1 2RA Truro, GB
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Lisez les avis des autres
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... Voir plus
L'entreprise a répondu
I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... Voir plus
L'entreprise a répondu
Exceptional service who helped sort out a difficult problem Very patient & a nice person to be assisted by I would recommend Truro store & Aaron the manager
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Truro
Écrit par l'entreprise
Coordonnées de contact
8 King Street, TR1 2RA, Truro, Royaume-Uni
4,9
Excellent
372 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Excellent customer service from Jack…
Excellent customer service from Jack throughout, from listening to what I wanted, getting me a good deal and money off. All the staff are welcoming and friendly.
27 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hey Barbara,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable staff
Friendly knowledgeable staff, especially Chris, Matt & Maddie. Managed to save us a lot of money, can’t fault the service.
25 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hey Zelda,
Thanks for the lovely review and fantastic support for Chris, Matt & Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Prompt almost immediate service from the manager.
Then saw Maddie who quickly sorted our main issue ( technical , my phone not working)
We also wanted to renew contracts and she spent time looking at options and helping us choose.
Completely polite throughout
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hey Martin,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful and gave me all…
Jack was very helpful and gave me all the information i needed to decide on which phone to get. He went over and beyond to make sure i got the best phone deal.
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Helped us loads with offers and guiding…
Helped us loads with offers and guiding us on our phone and sim plans. Great experience.
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Friendly & helpful service
Joey and Aaron were extremely helpful & friendly solving a fairly complicated number transfer problem, coming up with a unique and easy solution
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Jack was very helpful
Jack was very helpful with guiding me through changing my home broadband address. Very patient, friendly and easy to talk to
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hi. We appreciate you taking the time to share your positive experience. We're so glad that you found our colleague helpful and patient while changing your broadband address. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Fantastic service from Jack in Truro…
Fantastic service from Jack in Truro Vodafone, Got a great deal bill halved !!
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it's great to know we could help you get a better deal. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Truro
Hi. We appreciate you taking the time to share your positive experience with us and we're so happy to hear about the friendly, helpful support. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent and friendly service with new…
Excellent and friendly service with new phone and iPad- thanks to expertise of Sam
14 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very friendly and helpful assistance…
Very friendly and helpful assistance from Maddie
13 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Staff are great and maddie the person…
Staff are great and maddie the person helping us managed to help us save quite a bit of money 10/10
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Maddie was so lovely
Maddie was so lovely, patient and found my son the best deal and phone for him, well recommend.
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent experience
Pleasant experience, and saved even more money by altering my monthly phone contract, along with a mobile broadband.
Great help Madeline, excellent customer services! (From the Cream Tea Duo!).
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really friendly customer service
Really friendly customer service. Employees were really supportive in helping me find the best phone for me and making sure i understood my new contract.
11 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Outstanding Customer Service - Vodafone, Truro
Both myself and my partner had reason to visit Vodafone Truro to resolve two issues associated with our respective phones. We both wish to express our sincere gratitude to Harri Roberts for his outstanding professionalism and customer interaction. Harri successfully dealt with our issues. Thank you Harri. CL and JR.
5 octobre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sam was amazing and very helpful
Sam was amazing and very helpful. He helped me change from android to iPhone. So friendly and helpful, helped me make an informed decision before switching and also helped us save money on broadband!! Thank you Sam!!!!
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Aaron was very helpful and all the…
Aaron was very helpful and all the staff thanktou for tour help
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Joey @ Truro
I called into your Truro branch today, to replaced my damaged phone.
Joey was fantastic..!!
She's very knowledgable, and was so helpful. She answered all of my many questions with proffessionalism.
A 10/10 experience.
7 septembre 2025
Avis spontané
Réponse de Vodafone UK - Truro
We're happy to hear that you had such a positive experience at our Truro branch. We appreciate your kind words about the assistance you received. It's great to know that the team member was knowledgeable and helpful. Thank you for your review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Truro
We're so glad that you found our team members helpful and friendly! We appreciate you taking the time to leave us this great review.
Thanks,
Vodafone Social Media Team
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