Vodafone UK - Walton on Thames Avis 

282
•
TrustScore 5 sur 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had some issues with my SIM card and was incredibly lucky to be helped by Daryl. He went above and beyond to resolve the problem and genuinely went out of his way to make sure everything was s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought the new iPhone 18 Pro and it was faulty so I took it to Vodafone Walton on Thames to return it and reorder. There were complications in doing this, related to retaining the old phon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(282)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service So Good, We Bought Two!

I recently had the pleasure of being assisted by Amar at Vodafone Walton upon Thames, and I couldn’t be more impressed with the level of service provided. Amar was not only knowledgeable and efficient but also incredibly patient and personable throughout the entire interaction.

We originally came in intending to purchase just one SIM-only plan, but thanks to Amar’s extraordinary service and helpful guidance, we ended up walking away with two. His clear explanations and genuine willingness to tailor everything to our needs made the decision effortless.

It’s rare to encounter such dedication and professionalism in customer service, and Amar exemplifies both. A true asset to Vodafone!

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Minoo,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Richard is helpful and professional

Richard is helpful and professional. He helped me solve a complex problem. Really appreciated it.

3 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Changwei,

Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The colleagues at Vodafone very…

The colleagues at Vodafone very extremely helpful finding the right deal for me as I was due for a new phone. I sat down with them and went through all the different options and found the right one for me. Keep up the good work guys are delivering excellent customer service.

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Maxim,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was extremely helpful and…

Daryl was extremely helpful and knowledgeable. Excellent.

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Bardia,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was super helpful

Daryl was super helpful! Made it a quick and easy experience.

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Daryl! 🥇

Came in to Walton Vodafone to get an upgrade sorted as I had my phone stolen on holiday, had a couple of issues with getting the order sorted due to data protection.

Daryl got everything sorted for me, the team at this store are lovely and extremely supportive

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Stuart,

Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was really helpful and well…

Daryl was really helpful and well informed about any questions I had.

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Nikoleta. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl's guest service was amazing

Daryl's guest service was amazing. Thank you.

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Christos. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Very helpful. Clear and thorough advice and explanations. Very efficient service from Daryl thank you.

20 juin 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

This is great to hear Reuben, thank you for the review and sharing this feedback for Daryl!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Service Overall

Amar helped me when I went in with my mum for an upgrade and gave quick, clear and amazing service. I visited for an upgrade for my iPhone SE up to an iPhone 14 and was pleasantly surprised by the price and how good of a deal it was, ending up paying less than I was for my old phone. Amar is definitely somebody I’d love to have help me again :)

29 mai 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help from Daryl.

Excellent help from Daryl.

27 mai 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Liz. Thank you for your review for Daryl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great personal service...

20 mai 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was so helpful and friendly

Daryl was so helpful and friendly - and sorted out the problem with my iPhone immediately.

20 mai 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Helen. Thank you for your review for Daryl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was very pleasant and helpful

Daryl was very pleasant and helpful. Good experience. I will definitely recommend.

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Abi,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service by…

Great customer service by Walton-on-Thames Vodafone. Daryl from Walton helped me out to clear partial payment of my device plan reduce my monthly devices payments He explained cost information and also watch plan series 10. Thinking of getting a watch. thank you Walton team

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Kavya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hammad provided an excellent service

Hammad provided an excellent service. Thank you. Andrei

3 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Andrei,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was super helpful!!!!!!!

Daryl was super helpful!!!!!!!
Very pleased with service

18 avril 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Vix,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Richard was truly amazing

Richard was truly amazing. That I and another customer had to comment on how knowledgeable and professional he is. Thank you very much. He is a genius

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Sara,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer service

Advisor Amar was incredibly helpful in finding the perfect broadband and SIM plan for my family. He provided excellent information and tailored the options to fit my budget. I’m excited to move forward with the package this week!

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was brilliant thank you so much…

Daryl was brilliant thank you so much for your help and advice

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Jez,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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