I had some issues with my SIM card and was incredibly lucky to be helped by Daryl. He went above and beyond to resolve the problem and genuinely went out of his way to make sure everything was s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11 High Street, KT12 1DG WALTON-ON-THAMES, GB
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Lisez les avis des autres
I cannot recommend the customer service at the Walton on Thames highly enough. Daryl was an absolute star and went over and above helping me with my (very problematic!) phone set up. Thank you so muc... Voir plus
L'entreprise a répondu
I recently bought the new iPhone 18 Pro and it was faulty so I took it to Vodafone Walton on Thames to return it and reorder. There were complications in doing this, related to retaining the old phon... Voir plus
L'entreprise a répondu
Had a problem with a rogue app blocking my phone so popped into Vodafone in walton on thames and a very helpful chap called Amramadam fixed it for me straight away. Great service. Really helpful.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Walton on Thames
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni
4,9
Excellent
283 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Great Customer service
Advisor Amar was incredibly helpful in finding the perfect broadband and SIM plan for my family. He provided excellent information and tailored the options to fit my budget. I’m excited to move forward with the package this week!
14 mars 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Daryl was brilliant thank you so much…
Daryl was brilliant thank you so much for your help and advice
14 mars 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Jez,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The team were great
Amar and team were great, been into store recently to get a few bits done as well as a tech. The guys were extremely enthusiastic and very supportive. Just brought my friend in with me today to get some help, she will be coming to Vodafone when her tesco contract finishes. I would recommend the whole team,
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi James. Thank you for your review for Amar and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service at Walton on Thames…
Outstanding service at Walton on Thames Vodafone where l have experienced excellent practice.
The incredibly thorough knowledge, skill, understanding and reassurance given, in particular by Amar has been truly appreciated.
He is a tremendous asset to your company maintaining the very highest customer service even when working under the pressures of a full shop of needy customers.
18 février 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Lynda,
This is lovely feedback for Amar and the team. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you Richard and Amar for helping…
Thank you Richard and Amar for helping me out getting a mobile and sorting out the cost. I am very much happy to recommend vodafone and Walton store especially for the extraordinary service provided by the agents..
7 février 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Andrew. Thank you for your review for both Richard and Amar. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A happy experience
Very polite and efficient young man. Hammad listened to all my requests and solved them all. Patient and friendly. A happy experience for me as a client!
29 janvier 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Jane,
These are lovely kind words of feedback for Hammad. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Thank you Amar
Thank you Amar, what a star. He is so helpful supportive and professional. I had a great experience visiting the Walton on Thames branch
24 janvier 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Nancy. Thank you for your review for Amar. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amar at Vodafone Walton was excellent
Amar at Vodafone Walton was excellent. Having spent so much time online and on the phone to try and upgrade my phone I decided it would be easier in store. Amar was very knowledgeable, helpful and patient. He got me a better deal than I had found online and helped me through the whole process. Very happy!
9 janvier 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Adam,
These are lovely kind words of feedback for Amar. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Su-per
Su-per! Thank you for helping and bringing everything more affordable!
5 janvier 2025
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Bairam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Hammad and Danyl were very helpful with…
Hammad and Danyl were very helpful with my complicated request. Both were courteous, professional and efficient and thorough. They both took their time to explain the agreement answered my questions patiently. Great service!!
19 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi S. Dagal,
It's great to see you had such a positive experience with Hammad and Danyl. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Daryl was very helpful and answered all…
Daryl was very helpful and answered all my questions.
17 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi James. Thank you for your review for Daryl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They support me with all my process and…
They support me with all my process and have the patience to bring me the best advices for my device options and even keeping my phone number thanks to Hammad for your service and all the patience!
15 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hello, Maria,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Hammad.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amar from Vodafone Walton on Thames was…
Amar from Vodafone Walton on Thames was really helpful with my tech issues. He resolved everything quickly and made sure I understood why was happening.
12 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Enid,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amar was amazing
Amar was amazing, I found him to be extremely helpful in geting my upgrade sorted for me. Just returned to collect my device and get a tech service
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hello, Satenik,
It's great to hear about the positive experience which you had with Amar. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service by Amar this morning
Great service by Amar this morning. Explained full detail of the sim plan. Poor service is why I left o2
6 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Marney. Thank you for your review for Amar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing patience with a very useless…
Amazing patience with a very useless customer (me!). Amazing service.
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Thank you much for your five star review, Kirsty. It's great to see our Walton on Thames team delivered that positive and tailored service we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service at Walton on Thames Vodafone
I was helped by Daryl at Walton on Thames and he was excellent!
In store experience is 1000 times better than online!
Thank you very much
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Daryl was really helpful right from the…
Daryl was really helpful right from the start and did well when I was frustrated with some problems (not of his making)
25 novembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi, thanks for your feedback. It's great to see that Daryl was able to help you.
Thanks again, The Vodafone Social Media Team
Vodafone store Walton-on-Thames
Shout out to the amazing Vodafone store in Walton-On-Thames, and their wonderful customer service. Especially to Daryl. My husband and I are not particularly up on technical stuff. Daryl was very pleasant, engaging, patient and helpful. He made us feel that he actually cared, and we were not rushed. We have been with Vodafone since the very beginning and we wouldn't change.
20 novembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Melanie,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Walton On Thames Branch
I moved to the UK a year ago, and for over a year, I’ve been trying to get my children’s and my cell phones fully connected. Recently, one of my children’s phones was completely disconnected due to a Vodafone IT issue. Thanks to Amar at the Walton-on-Thames branch, who worked incredibly hard to resolve the issue. He checked and worked on it almost every day for over 15 days. Additionally, Daryl at the same store also helped and made great efforts to fix it. If it weren’t for Amar or Daryl, I would have had to switch to another cell phone provider. Again, a huge thank you to both of them!
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - Walton on Thames
Hi Aylin,
It's great to hear about your recent experience. Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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