Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Voir plus
L'entreprise a répondu
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Voir plus
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Mr. HAI, Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother! Well done
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● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... Voir plus
L'entreprise a répondu
After having months of problems over the phone with Vodafone customer services, I decided to take my issue into store to try get help. We were greeted by Danna, who helped us in great depth, expla... Voir plus
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Écrit par l'entreprise
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni
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Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal possible. He took the time to compare all the available options, explained everything clearly without any pressure, and found us SIM deals that were better than anything we’d found elsewhere.
It’s rare to come across someone who is both honest and willing to go the extra mile for customers. He made the whole experience straightforward and enjoyable, and we left knowing we’d made the right decision. Without a doubt, one of the best customer service experiences I’ve ever had. Highly recommend! ⭐⭐⭐⭐⭐

Réponse de Vodafone UK - White City
Mr. HAI,
Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother!
Well done

Réponse de Vodafone UK - White City
Good customer service. Thanks Stephen’s for answering all my questions kindly. Recommend

Réponse de Vodafone UK - White City
Went into Vodafone White City today to replace a SIM card and upgrade my phone. Stephane served us and was extremely helpful, he helped us to get an amazing deal on an iPhone 7 pro max including a Samsung tablet and saved us lots of money. He made the entire experience easy and relaxed for us and explained everything very clearly. Would definitely recommend coming here to upgrade or get a new phone and if you do ask for Stephane.

Réponse de Vodafone UK - White City
Stephane was exceptional with the service offered. Directed me to the plan that suited my need. Great price

Réponse de Vodafone UK - White City
Stephane help was amazing would highly recommend he answered every question with expertise

Réponse de Vodafone UK - White City
Stephane was excellent in helping change broadband provider, very informative and friendly.

Réponse de Vodafone UK - White City
Excellent service from Stephane. He approached the customer straight away and provided a great service

Réponse de Vodafone UK - White City
Steph was excellent at the Westfield store. He gave me knowledgeable advice and took the time to find me the best plan and options, and made the process smooth and easy. A stressful issue with my service was rectified in quick time, and Steph even stayed passed closing time to reassure me and make sure I was happy and left with the best plan. Many thanks to Steph!

Réponse de Vodafone UK - White City
Great customer services many thanks for dana and tylor
And special thanks to the manager abdirhman

Réponse de Vodafone UK - White City
Stephane is a great guy ,very helpful as he has a great method ,
High recommend

Réponse de Vodafone UK - White City
Stephane was very helpful and efficient. Upgrade done very smoothly. Thank you

Réponse de Vodafone UK - White City
I.met the lady charming Dana retail advisor very professional smiley best customer services and made me to take iPhone 17 prompt with sim and provide me the most beautiful no so thank you Dana

Réponse de Vodafone UK - White City
Maria with scarf guided us really well throughout the whole process. She was really quick with it.

Réponse de Vodafone UK - White City
Maria (who asked me to refer to her as Maria with the scarf) was wonderful! She took time to explain everything, double checked any queries with colleagues, was extremely friendly and put me very much at ease. She is a great asset to the Vodafone team.

Réponse de Vodafone UK - White City
Excellent service from Maria with scarf . Extremely happy

Réponse de Vodafone UK - White City
Maria with scarf What a delight, well mannered, listened to all my needs, patient and made the king experience feel short. I will be back, I will tell my people to ask for her for a wonderful experience. Thank you NJ

Réponse de Vodafone UK - White City
He is very helpful and professional. He deserves promotion and higher salary.

Réponse de Vodafone UK - White City
I visited the Vodafone Westfield West London branch yesterday to renew the SIM I had lost, and I was assisted by Joshu and his colleague Maria. Joshu, the Retail Advisor, provided exceptional service from start to finish. I initially planned to get a simple replacement SIM, but he took the time to explain the Black Friday device deals in detail and helped me compare the benefits of each package.
His knowledge of Vodafone plans, devices, and cost-effective options was truly impressive. Thanks to his clear explanations and friendly approach, I felt confident in choosing the most economical package for my needs.
Both Joshu and Maria were professional, helpful, and genuinely customer-focused. I’m extremely pleased with the service I received and highly recommend them. Excellent team!

Réponse de Vodafone UK - White City
Vodafone Fix & Go
I went to Vodafone on the 27th of November to replace the battery of my phone because the battery's health was very poor.I have to say that Im really happy with the service.Naheem(the technician)was really helpful and knowledgeable.My phone is now like new.Thank you for the service I really recommend.

Réponse de Vodafone UK - White City
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