Vodafone UK - White City Avis 

537
TrustScore 5 sur 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mr. HAI, Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother! Well done

L'entreprise a répondu

Noté 5 sur 5 étoiles

● 'Stephan'@ Vodafone, Westfield White City served me and is an absolute superstar!!!! ● I've Autism so not always the quickest @ absorbing info. ● Stephan was A-Starred. (Applause, Applause, Ap... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After having months of problems over the phone with Vodafone customer services, I decided to take my issue into store to try get help. We were greeted by Danna, who helped us in great depth, expla... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - White City

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

537 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(537)

40 969 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding service from Hash

Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal possible. He took the time to compare all the available options, explained everything clearly without any pressure, and found us SIM deals that were better than anything we’d found elsewhere.

It’s rare to come across someone who is both honest and willing to go the extra mile for customers. He made the whole experience straightforward and enjoyable, and we left knowing we’d made the right decision. Without a doubt, one of the best customer service experiences I’ve ever had. Highly recommend! ⭐⭐⭐⭐⭐

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Jameel,

Thanks for the lovely review and fantastic support for Hasrh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Chris

Mr. HAI,

Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother!

Well done

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Danish,

Thanks for the lovely review and fantastic support for Mr. Chris & Mr. Hai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service

Good customer service. Thanks Stephen’s for answering all my questions kindly. Recommend

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey there,

Thanks for the lovely review and fantastic support for Stephen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into Vodafone White City today to…

Went into Vodafone White City today to replace a SIM card and upgrade my phone. Stephane served us and was extremely helpful, he helped us to get an amazing deal on an iPhone 7 pro max including a Samsung tablet and saved us lots of money. He made the entire experience easy and relaxed for us and explained everything very clearly. Would definitely recommend coming here to upgrade or get a new phone and if you do ask for Stephane.

18 mai 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was exceptional with the…

Stephane was exceptional with the service offered. Directed me to the plan that suited my need. Great price

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Janice,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane help was amazing would highly…

Stephane help was amazing would highly recommend he answered every question with expertise

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Jan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was excellent in helping…

Stephane was excellent in helping change broadband provider, very informative and friendly.

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Bernice,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Stephane

Excellent service from Stephane. He approached the customer straight away and provided a great service

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Menzies,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb service from Steph

Steph was excellent at the Westfield store. He gave me knowledgeable advice and took the time to find me the best plan and options, and made the process smooth and easy. A stressful issue with my service was rectified in quick time, and Steph even stayed passed closing time to reassure me and make sure I was happy and left with the best plan. Many thanks to Steph!

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Tam,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Team

Great customer services many thanks for dana and tylor
And special thanks to the manager abdirhman

23 février 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Adam,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane is a great guy ,very helpful…

Stephane is a great guy ,very helpful as he has a great method ,
High recommend

21 février 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Ali,

Thanks for the lovely review and fantastic support for Stephane.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was very helpful and…

Stephane was very helpful and efficient. Upgrade done very smoothly. Thank you

9 février 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Dorota,

Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I.met the lady charming Dana retail…

I.met the lady charming Dana retail advisor very professional smiley best customer services and made me to take iPhone 17 prompt with sim and provide me the most beautiful no so thank you Dana

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Tameem,

Thanks for the lovely review and fantastic support for Dana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria with scarf guided us really well…

Maria with scarf guided us really well throughout the whole process. She was really quick with it.

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Arpita,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Data transfer with Maria

Maria (who asked me to refer to her as Maria with the scarf) was wonderful! She took time to explain everything, double checked any queries with colleagues, was extremely friendly and put me very much at ease. She is a great asset to the Vodafone team.

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Maria with scarf…

Excellent service from Maria with scarf . Extremely happy

19 janvier 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Samuel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria with scarf What a delight

Maria with scarf What a delight, well mannered, listened to all my needs, patient and made the king experience feel short. I will be back, I will tell my people to ask for her for a wonderful experience. Thank you NJ

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Noah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He is very helpful and professional

He is very helpful and professional. He deserves promotion and higher salary.

7 décembre 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Jenny,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Service and Expert Advice from Joshu

I visited the Vodafone Westfield West London branch yesterday to renew the SIM I had lost, and I was assisted by Joshu and his colleague Maria. Joshu, the Retail Advisor, provided exceptional service from start to finish. I initially planned to get a simple replacement SIM, but he took the time to explain the Black Friday device deals in detail and helped me compare the benefits of each package.

His knowledge of Vodafone plans, devices, and cost-effective options was truly impressive. Thanks to his clear explanations and friendly approach, I felt confident in choosing the most economical package for my needs.

Both Joshu and Maria were professional, helpful, and genuinely customer-focused. I’m extremely pleased with the service I received and highly recommend them. Excellent team!

30 novembre 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Nweni,

Thanks for the lovely review and fantastic support for Joshu and Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Fix & Go

Vodafone Fix & Go
I went to Vodafone on the 27th of November to replace the battery of my phone because the battery's health was very poor.I have to say that Im really happy with the service.Naheem(the technician)was really helpful and knowledgeable.My phone is now like new.Thank you for the service I really recommend.

27 novembre 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Silvia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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