Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
L'entreprise a répondu
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
L'entreprise a répondu
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Voir plus
L'entreprise a répondu
The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Voir plus
L'entreprise a répondu
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone
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Écrit par l'entreprise
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni
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Réponse de Vodafone UK - White City
Soha was very
approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

Réponse de Vodafone UK - White City
Hai was very knowledgeable and helpful and kind.

Réponse de Vodafone UK - White City
Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman

Réponse de Vodafone UK - White City
Very good service in Vodafone served by Raman and Abdi

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus

Réponse de Vodafone UK - White City
Fantastic experience with Dennis his fabulous and very experienced , honestly one of the best and most understanding advisors in this store

Réponse de Vodafone UK - White City
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal possible. He took the time to compare all the available options, explained everything clearly without any pressure, and found us SIM deals that were better than anything we’d found elsewhere.
It’s rare to come across someone who is both honest and willing to go the extra mile for customers. He made the whole experience straightforward and enjoyable, and we left knowing we’d made the right decision. Without a doubt, one of the best customer service experiences I’ve ever had. Highly recommend! ⭐⭐⭐⭐⭐

Réponse de Vodafone UK - White City
Mr. HAI,
Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother!
Well done

Réponse de Vodafone UK - White City
Good customer service. Thanks Stephen’s for answering all my questions kindly. Recommend

Réponse de Vodafone UK - White City
Went into Vodafone White City today to replace a SIM card and upgrade my phone. Stephane served us and was extremely helpful, he helped us to get an amazing deal on an iPhone 7 pro max including a Samsung tablet and saved us lots of money. He made the entire experience easy and relaxed for us and explained everything very clearly. Would definitely recommend coming here to upgrade or get a new phone and if you do ask for Stephane.

Réponse de Vodafone UK - White City
Stephane was exceptional with the service offered. Directed me to the plan that suited my need. Great price

Réponse de Vodafone UK - White City
Stephane help was amazing would highly recommend he answered every question with expertise

Réponse de Vodafone UK - White City
Stephane was excellent in helping change broadband provider, very informative and friendly.

Réponse de Vodafone UK - White City
Excellent service from Stephane. He approached the customer straight away and provided a great service

Réponse de Vodafone UK - White City
Steph was excellent at the Westfield store. He gave me knowledgeable advice and took the time to find me the best plan and options, and made the process smooth and easy. A stressful issue with my service was rectified in quick time, and Steph even stayed passed closing time to reassure me and make sure I was happy and left with the best plan. Many thanks to Steph!

Réponse de Vodafone UK - White City
Great customer services many thanks for dana and tylor
And special thanks to the manager abdirhman

Réponse de Vodafone UK - White City
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