Vodafone UK - White City Avis 

587
•
TrustScore 5 sur 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

587 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(587)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dennis was very helpful today

Dennis was very helpful today

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dennis was very helpful

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Kezia,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soha was very helpful

Soha was very
approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey SSF


This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hai was very knowledgeable and helpful…

Hai was very knowledgeable and helpful and kind.

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Susan

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service in the store…

Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

"Hey Keysar,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Very good service in Vodafone served by…

Very good service in Vodafone served by Raman and Abdi

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service from Dennis

Good service from Dennis - super helpful guy

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Nathalia,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service. Very helpful and quick. Soha was great!!

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

This is fantastic to hear! We really appreciate the feedback and are glad to know our service was helpful and quick.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Very good customer experience 🔅🔅🔅🔅🔅

Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - White City

Thank you for your wonderful review! It's truly lovely to hear such positive feedback about our team member's excellent service and efficiency. We appreciate you taking the time to share your experience.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Fantastic experience with Dennis his…

Fantastic experience with Dennis his fabulous and very experienced , honestly one of the best and most understanding advisors in this store

24 août 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Najat,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding service from Hash

Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal possible. He took the time to compare all the available options, explained everything clearly without any pressure, and found us SIM deals that were better than anything we’d found elsewhere.

It’s rare to come across someone who is both honest and willing to go the extra mile for customers. He made the whole experience straightforward and enjoyable, and we left knowing we’d made the right decision. Without a doubt, one of the best customer service experiences I’ve ever had. Highly recommend! ⭐⭐⭐⭐⭐

24 juillet 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Jameel,

Thanks for the lovely review and fantastic support for Hasrh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Chris

Mr. HAI,

Amazing representative, helped me sorting my monthly package..very friendly. Keep it up brother!

Well done

23 juillet 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Danish,

Thanks for the lovely review and fantastic support for Mr. Chris & Mr. Hai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service

Good customer service. Thanks Stephen’s for answering all my questions kindly. Recommend

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey there,

Thanks for the lovely review and fantastic support for Stephen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into Vodafone White City today to…

Went into Vodafone White City today to replace a SIM card and upgrade my phone. Stephane served us and was extremely helpful, he helped us to get an amazing deal on an iPhone 7 pro max including a Samsung tablet and saved us lots of money. He made the entire experience easy and relaxed for us and explained everything very clearly. Would definitely recommend coming here to upgrade or get a new phone and if you do ask for Stephane.

18 mai 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was exceptional with the…

Stephane was exceptional with the service offered. Directed me to the plan that suited my need. Great price

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Janice,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane help was amazing would highly…

Stephane help was amazing would highly recommend he answered every question with expertise

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Jan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was excellent in helping…

Stephane was excellent in helping change broadband provider, very informative and friendly.

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Bernice,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Stephane

Excellent service from Stephane. He approached the customer straight away and provided a great service

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Menzies,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb service from Steph

Steph was excellent at the Westfield store. He gave me knowledgeable advice and took the time to find me the best plan and options, and made the process smooth and easy. A stressful issue with my service was rectified in quick time, and Steph even stayed passed closing time to reassure me and make sure I was happy and left with the best plan. Many thanks to Steph!

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Tam,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Team

Great customer services many thanks for dana and tylor
And special thanks to the manager abdirhman

23 février 2026
Avis spontané
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Réponse de Vodafone UK - White City

Hey Adam,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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