Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Voir plus
L'entreprise a répondu
The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Voir plus
L'entreprise a répondu
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - White City
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni
4,9
Excellent
587 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Stephane was very helpful
Stephane was very helpful. Store was not busy and service was very efficient! Thanks
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Stephane has been brilliant 🤩 really…
Stephane has been brilliant 🤩 really knowledgeable and friendly. Took time to understand our needs. Highly recommended
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - White City
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Stephan helped us set up an e sim for…
Stephan helped us set up an e sim for my wife and he was very helpful and professional
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - White City
We're happy to hear that the e-sim setup process was helpful and professional. We appreciate you taking the time to share your positive experience with us!
Thanks,
Vodafone Social Media Team
After a disappointing experience at the…
After a disappointing experience at the Oxford Street branch, where I encountered an extremely rude and unhelpful staff member, I was ready to give up on Vodafone altogether. I had just come out of contract on a line I originally set up for my mum and was exploring upgrade options. Before walking away, we decided to try our luck at the Westfield branch — and I’m so glad we did.
Vodafone completely restored our confidence thanks to Danna, the sales associate who assisted us. She was clear, patient, and professional, taking the time to explain everything thoroughly. Her outstanding service turned what began as a frustrating experience into a truly positive one. Thank you, Danna, for your exceptional customer care!
30 août 2025
Avis spontané
Réponse de Vodafone UK - White City
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Upgrade and further information
From the moment we walked in, the employees made you feel welcome and were very easy to communicate with and were able to see us straight away. Hichem really took his time to go through our questions and explained everything step-by-step and really went above and beyond to give a first class customer service experience. Everybody seemed great but we’d definitely recommend talking to Hichem 🙏🏼 thank you to the team!
25 août 2025
Avis spontané
Réponse de Vodafone UK - White City
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - White City
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Good service by Rumana.
25 août 2025
Avis spontané
Réponse de Vodafone UK - White City
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
5 start services by khaleda
5 start services by khaleda, she been been amazing. Thank you for your service
15 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Hassan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
extremely pleasant experience
Murad was extremely helpful and made my shopping experience very easy and enjoyable. A credit to the Vodafone White City team.
14 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Indiana,
I'm glad to hear that the store agents were able to assist you. Thank you for the wonderful review and the fantastic support for Murad.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane Rules
Stephanie. He was brilliant. Steered us through the process of getting a Gigacube. Top fella.
Give him a pay rise before someone poaches him.
14 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Jonny,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Massive shout out to Larisa at…
Massive shout out to Larisa at Westfield White City branch for all her kind and professional help - took the time to explain every deal clearly and found best offer for us. Thank you so much again!
11 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Yas,
Thanks for the lovely review and fantastic support for Larisa. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Asmaa from Vodafon branch in Westfield…
Asmaa from Vodafon branch in Westfield is amazing. She was patient to find best possible deal for my daughter and me. Stongly recommend
10 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Masa,
Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephane was very knowledgeable and…
Stephane was very knowledgeable and helpful, with great service !
9 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Adi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - White City
Hey Rona,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Star Steph
Hi
We where dealing with
Stephane
Who really was very helpful and got us really good deal
We can’t thank him enough
Thnx Stephane
Thnx Vodafone
6 août 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Afrim,
Thanks for the lovely review and fantastic support for Stephane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing job done!
Thank you so much, dear Vodafone team 🥰Murad was so helpful!!! Thank you!
29 juillet 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Olena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan helped me to get a new phone…
Stephan helped me to get a new phone today and i only came in for a charger, stephan gave me an excellent deal with a trade in and also got me new tabket today i would recommend Stephan as he is a lovely adviser and has a lot of patience.
25 juillet 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Lourdes,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very lovely personality and friendly
Very lovely personality and friendly. Very very helpful too
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Jeffrey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my new phone today!
Got my new phone today! Stephan couldn’t be anything lower than excellent.
Quick smooth process, answered all of my questions along the way.
If you stop in the westfield store make sure you’re asking for Stephan!
22 juillet 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ravi at Westfield White City was very…
Ravi at Westfield White City was very helpful and patient with me. I would give 5 star, problem solver
22 juillet 2025
Avis spontané
Réponse de Vodafone UK - White City
Hey Festus,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ravi.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.