Vodafone UK - White City Avis 

588
•
TrustScore 5 sur 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

588 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(588)

39 632 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stephanes customer service skills were…

Stephanes customer service skills were 100% spot on, he was friendly, charming and quickly able to resolve my issue!

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Marsius,

Thanks for the lovely review and fantastic support for Stephanes.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Stephane

Had a great experience with Stephane! Helped me with upgrading my contract - was super friendly and easy.

2 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Tom,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane is the best business advisor…

Stephane is the best business advisor I’ve ever dealt with. He definitely needs a promotion. My best time I’ve ever had at Vodafone. I would definitely recommend a promotion for this young gentleman. Bless him, he made my experience one for the books

28 mai 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Thomas. Thank you for your review for Stephane. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great sim offer from sales advisor Hai

Great sim offer from sales advisor Hai, quality honest service

27 mai 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Alzentani. Thank you for your review for Hai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great advice

Stephane is a great guy he gave me a great offer in broadband i save a lot of money the same time he cancel my old one for me. He was an excellent advisor.

25 mai 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Farid,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an outstanding experience at…

I had an outstanding experience at Vodafone Westfield Shepherd Bush,Hai was absolutely amazing.

20 mai 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Jeddie,

Thanks for the lovely review and fantastic support for Hai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service with Stephan

12 mai 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Mujahed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Steph was extremely helpful

Steph was extremely helpful, professional, and informative. Would highly recommend Vodafone for their great customer service.

12 mai 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Rohan,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

This is the worst mobile phone shop I…

This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!

13 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Ahmed,

We sincerely apologize for the delay in the migration process and want to assure you that our commitment is to deliver high-quality services.

You can reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Asmaa was amazing thank you!

Asmaa was amazing thank you!

16 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Halyna,

Thanks for the lovely review and fantastic support for Asmaa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephan helped me alot

Stephan helped me alot. Great customer service

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Bakta,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone sales Help

Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .

13 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Trevor. Thank you for your review. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service!!!

Great service, really worked everything out for us very patiently.

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Patrícia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Asmaa was super helpful and patient…

Asmaa was super helpful and patient with my decision. Amazing work !

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephan was absolutely BRILLIANT in…

Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.

7 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience excellent service was…

Great experience excellent service was lovely to have a contract with Vodafone the lady make it very easy for me thank you 🙏

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Rawdha,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was very helpful

Stephane was very helpful. He explained the process fully and the upgrade actually worked out cheaper. Top man.

1 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, super helpful and patient, went above and beyond to support.

28 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Carla,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you

I just want to start by saying a massive thank you t to everyone in the store but especially Naheem!
Honestly I can not thank him enough he was so friendly, kind and patient with my mum and I .
He took his time explaining and helping my mum with the best deal that suits her.

Thank you Naheem and your team for exceptional service!!

20 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Tammy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

stellar service

Steph was very friendly & patient. He explained everything about the switching process

25 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Keziah,

This is such a great review for Steph. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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